Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 93 reviews)); "Benefits are great" ((in 64 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "The immediate team and teams I partner with are great" ((in 25 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

4.0

Mar 14, 2022

Great but could be better

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Salary is $17/hour & $19 for bilingual as of March 2022 Phone/Chat/Email For restaurants So far everyone has been pretty helpful. They are pretty understanding. I worked for about a week and had to leave for family emergency. Instead of firing me they let me join the next training class. Good schedule options, I currently have Sat, Sun, & Mon off. You can choose a 30min or 1hr lunch.

Cons

I work 10 hour shifts and only get 2, 15 min breaks and a lunch. Every other job I had has been 3, 15 min breaks per 10 hour shift. Training is 2 weeks then they put you on the floor. I honestly think training should be extended to 4 weeks! Its a lot of information to learn in 2 weeks and I think that's why half the class quits before the second week starts Benefits are decent. No company perks other than a discount at 1 hotel in Miami, Fl There is no Overtime. There is no Bonus Pay

5.0

Mar 14, 2022

great place to work, female CEO

Lead creative producer

Recommend

CEO approval

Business Outlook

Pros

awesome people. opportunities for travel. flexible work from anywhere structure. great work life balance.

Cons

limited growth after the lead level on the individual contributor track. not as much innovation as other competitors in the industry.

1.0

Mar 12, 2022

Worst company I’ve worked for ever.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

- nice snacks but that doesn’t make up for the cons

Cons

- Incredibly low salary considering the amount of work done in the role. - No support when you had a complexed issue and those with the task to help treaded you like an idiot - When asking for additional training, always told to find time and do it myself when they never gave us time - Lunch was half an hour and one 15 min break which if you went slightly over they gave you hell for even if you were unwell. - Managers had their favourites and made that very obvious - No opportunity for growth at all, only if you were a favourite - Harshly critiqued on calls if it took longer than 6 minutes without any context on how to improve or consideration of the fact it was more than one issue. - Higher management give CSRs a hard time and expect a lot with NO reward for their efforts - People let go with no warning or reason. - Good people leaving because of how incompetent management were and never took on idea for change - Mangers Would tell others business that was given in privacy which I reported to HR and nothing was done.

Viewing 289 - 291 of 670 Reviews

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