Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is great" ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 29 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

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OpenTable reviews

Compare reviews

4.1

77% would recommend to a friend

(671 total reviews)

Debby Soo

79% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Compensation and benefits

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

671 reviews

5.0

Aug 25, 2025

Great people and interesting work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Team is incredibly smart and collaborative -Work is challenging and engaging -Great benefits

Cons

-Work is engaging, though the fast pace may not be for everyone

OpenTable Response

7mo

Thank you for sharing your feedback! We’re glad you enjoy the collaborative team, engaging work, and benefits. We appreciate your perspective and value your contributions!

1.0

Aug 16, 2025

Micromanaging, dishonesty, toxicity

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and an interesting product to work on. Some great lower level employees and many very smart people to work with.

Cons

There are some middle managers who are extremely toxic and if you end up with one, beware. Micromanaging, lots of politics, and a lack of transparency. Lack of imagination and vision from leadership. Risk averse and slow to evolve. Upper management plays favorites. Some legitimately rude and even unkind people thrive in this tech org. Meeting-heavy culture.

OpenTable Response

7mo

Thank you for taking the time to share your experience. We’re happy to hear that you’ve enjoyed the work, the compensation, and the opportunity to collaborate with talented colleagues. We’re sorry to hear about your concerns regarding management style, communication, and culture. Your feedback is important to us and will be shared with our leadership team to help us better understand where we can grow and improve as an organization. We appreciate your honesty and the time you’ve spent contributing to the team.

2.0

Jul 29, 2025

Decent at best

N/a

Recommend

CEO approval

Business Outlook

Pros

Good lower level managers. Decent spot to advance your career

Cons

Chris Kennedy really brought the morale down both in the San Francisco and virtual community. If he weren't there it would be a better place to work.

OpenTable Response

7mo

Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with your managers and that you see opportunities for career growth here. We’re sorry to learn about your concerns regarding leadership and morale. We take all feedback seriously and are committed to maintaining a respectful, supportive environment for everyone. Your perspective will be shared appropriately to help us continue improving as a workplace. We appreciate you taking the time to share your experience.

Viewing 25 - 27 of 671 Reviews

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