Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "benefits are great" ((in 62 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 26 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Definitely not paid a competitive salary." ((in 8 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

4.0

Jun 29, 2022

My first days at OT

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I have learn a lot of new things, ways to service diners in a better way, faster and uncomplicated, but always challenging situations arrive, feel supported by a team of smart professionals

Cons

I think on training a lot of this could be show different, with more emphasis on the most commonly reported issues, a lot of issues are just light trained

4.0

Jun 29, 2022

Great work-life balance, great people, committed to growth

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

As someone who can often treat myself badly in service of working more, I have found unexpected allies everywhere at OpenTable. Multiple co-workers (and definitely my manager) has encouraged me/us to take sick days when in doubt, including mental health days when the news hits hard. This makes me feel valued beyond what I can contribute to the bottom line, which is unfortunately mostly a new experience for me after 7 years in this industry. I have enjoyed working with almost everyone I have come across. People are kind, eager to help, fun, energetic, caring.

Cons

There is definitely a cost to being a relatively old company — lots of structures, silos, approval processes that have me thinking "there has to be a better way" on a weekly basis. At the same time, I have seen signs of awareness of the silos problem, and some willingness to address it. I am still new here, so the jury is still out, but I have hope.

5.0

Jun 27, 2022

Everything here is amazing!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I love that we have drinks and snacks in the refrigerator, I can trust my supervisor and colleagues, we have a really nice work environment, and I the fact that I get paid when I got sick.

Cons

I would like to have some time scheduled to read with calm the KA's we have, so I can have all this information without checking them all the time. I would also love to have more time scheduled for my training I have a lot of them and I never have time to do them ):

Viewing 265 - 267 of 670 Reviews

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