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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.1

      78% would recommend to a friend

      (670 total reviews)
      avatar

      Debby Soo

      77% approve of CEO

      75% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.9

      Career opportunities

      3.8

      Senior management

      OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      670 reviews
      3.0
      Aug 10, 2022

      -

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My paycheck of course. - - -

      Cons

      Hourly pay, stress, benefits, - - -

      5.0
      Aug 8, 2022

      Best Job I've Ever Had

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Supportive A place to grow A place filled with learning The greatest job you could ever have

      Cons

      Being remote can be difficult, as you want to see your coworkers

      3.0
      Jul 28, 2022

      Okay job if you are fine with being underpaid

      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You have a set schedule but keep in mind it changes every 6 months. - Managers can be really nice, not sure if you can really trust them though. - There is room to move into other positions although not sure how much of a pay increase you would get in the positions that is right above support. - Overall, not a bad company to work for if you do not mind the low pay of course. - No one expects you to work more than you are scheduled. They take work/life balance pretty serious. - Sometimes you get the opportunity to get same day PTO if you win. - Majority of the times, it is not that busy so if there are enough agents on the floor then you will get breaks between phone calls but if there are not enough agents then you may get calls back to back.

      Cons

      - If you are not bilingual, you will get paid $17 an hour and $19 if you are bilingual. - Daily schedules could be really unfair sometimes. Schedules are supposed to be split up between phones, chats and emails but you may get the whole day or majority of your day on phones while other people have a lot of chat and email time. I would really love to know how they determine the daily schedule changes. Wouldn’t be surprised if it was favoritism and they pick and choose who does what. - Training could be a bit better, it was short and felt like it was too quick. With all of the info you have to learn working on the restaurant side, you will not be really comfortable with the product until months later.

      Viewing 256 - 258 of 670 Reviews
      Related searches: OpenTable jobs | OpenTable salaries | OpenTable benefits | OpenTable interviews | OpenTable conversations
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      Glassdoor has 722 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.