Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "Benefits are great" ((in 61 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 52 reviews)); "Good pay and my co" ((in 28 reviews)); "Great people and teams all around" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

5.0

Nov 21, 2023

Very good employer

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The company offered good pay and benefits. The management was very compatible.

Cons

The company was affected by restaurants that went out of business due to the shutdowns in 2020. The management tried very hard to help restaurants and their employees but was forced to finally take cost-cutting measures.

3.0

Nov 10, 2023

Lately lots of miscommunication

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The teamwork is commendable and meets expectations. It's enjoyable to collaborate with global teams, adding a fun dynamic. Remote work is highly satisfactory, and the offered hours provide a good range of choices, contributing to a positive working experience.

Cons

The communication regarding company structure changes and the impact on staffing could be improved for better transparency. More information on upcoming technical changes, their effects on clients, and guidance for Support Teams to prepare for associated challenges would greatly benefit the team's readiness. Additionally, considering priority shift choices for long-term, high-performing agents could enhance overall employee satisfaction during this period of restructuring.

3.0

Aug 10, 2023

Not paid enough

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

The people there are amazing

Cons

They do not pay their employees enough.

Viewing 235 - 237 of 669 Reviews

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Jobs at OpenTable

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