Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 94 reviews)); "Good benefits overall" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 54 reviews)); "Great people and teams all around" ((in 30 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "Extremely low morale" ((in 6 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

3.0

Nov 10, 2023

Lately lots of miscommunication

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The teamwork is commendable and meets expectations. It's enjoyable to collaborate with global teams, adding a fun dynamic. Remote work is highly satisfactory, and the offered hours provide a good range of choices, contributing to a positive working experience.

Cons

The communication regarding company structure changes and the impact on staffing could be improved for better transparency. More information on upcoming technical changes, their effects on clients, and guidance for Support Teams to prepare for associated challenges would greatly benefit the team's readiness. Additionally, considering priority shift choices for long-term, high-performing agents could enhance overall employee satisfaction during this period of restructuring.

5.0

Nov 4, 2023

Amazing

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture and work life balance.

Cons

The company has matured past its growth stage.

5.0

Oct 25, 2023

Best Job Ever!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The benefits, salary, I love the Mexico City office, the equipment is excellent, etc. I could spend a lot of time telling you what I like the most, but I think the best part is the way that the company cares about its employees.

Cons

As soon as I find a con, I'll let you know!

Viewing 169 - 171 of 669 Reviews

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