Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

5.0

May 22, 2024

great!

Sr csr

Recommend

CEO approval

Business Outlook

Pros

benefits, wfaa, changing environment and opportunities

Cons

communication, salary, unnecessary change, shift lines

4.0

May 21, 2024

Good Benefits

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good benefits and culture in the office with lots of freebies such as drinks, snacks, coffee and other things

Cons

Very KPI heavy and Americanised which doesn’t always work in the European market and leads to CSRs struggle hitting all the points.

2.0

May 16, 2024

You better be an absolute expert

Operations manager

Recommend

CEO approval

Business Outlook

Pros

OpenTable pays very well for the industry

Cons

If you have not worked at the company for 3+ years and are coming in new good luck. There are only company wide trainings for sales and service positions. Management expected me to understand every tool they use without ever being trained. My manager had no desire to train or develop me and even told me "I forget you weren't an internal hire and didn't know things". I trained myself fully and my manager was non existent. This company also has no problem just letting people go instead of developing them. Management would talk about people getting fired like it was no big deal.

Viewing 130 - 132 of 669 Reviews

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