Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is great" ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 29 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

80% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

1.0

Oct 4, 2018

Culture change with turn over in management. Power plays. Low morale. High attrition. Lots of dysfunction.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Central location. Product has good potential and offers a great service to restaurants and diners.

Cons

High level of turn over with good people either being pushed out or leaving. Morale is very low with farewell emails every week. Vacuum of guidance from our top executives. Dysfunction all around.

3.0

Jan 24, 2017

Not the best, not the worst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*Best work/life balance I've experienced in the Bay Area *Relatively interesting industry *Fantastically innovative marketing department *Great happy hours/parties *Most employees are delightful

Cons

*Extremely political. The person with the loudest voice usually gets their way *No career progresion or training opportunities *Low pay relative to the bay area

OpenTable Response

Thanks for your review! We have put a number of programs, such as Everwise, in place to help develop our managers. We have also updated our mission and values and are spending time on a key value in each of our all hands meetings. As always, I appreciate your feedback. Thanks!

2.0

Mar 7, 2016

Lipstick on a Pig

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are a lot of fun people at OpenTable, with a shared passion for food and dining.

Cons

OpenTable is really good an presenting an image and tooting its own horn as a great place to work, but it's all flash and very little substance. Employees are not recognized for their accomplishments and people get thrown under the bus so their managers can save face. KPIs are mostly vanity metrics. The people who yell the loudest about how great they are get the most attention. It's hard to advance at all, and harder still if you're female (though perhaps the new female CEO will do something about that). It's a very cliquey environment that can often feel like a frat house.

Viewing 4 - 6 of 670 Reviews

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