Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 89 reviews)); "benefits are great" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 49 reviews)); "Great people and teams all around" ((in 31 reviews)); "Everyone is always very helpful." ((in 15 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Low pay and difficult to advance" ((in 18 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

5.0

Jul 7, 2015

Awesome place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People! The atmosphere in the office is great. It is a place where it is a good thing to be a bit crazy and speak your ideas because most likely someone will listen.

Cons

If you are shy person you might feel intimidated but the recruitment team seems to do great job hiring people who fit the picture.

4.0

Jun 29, 2015

A company you can stand behind

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The biggest thing for me is that OpenTable is a company I can stand behind. I love the culture, the values and the fact that we do business with integrity. This company is really fun, it is definitely work hard play hard. There is a lot of opportunity in various departments for advancement and there are definitely perks to working at OpenTable like getting to rub elbows with amazing Chefs and Restaurateurs and incentive trips for high performers. Personal fan of the PTO schedule and the benefits plan.

Cons

The biggest con I can point out is that salary increases are few and far between. Great company but it is really difficult to work so hard and not feel like you are being paid what you are worth. I think if that issue was solved, there would be no reason to ever look outside for opportunities.

5.0

Jun 19, 2015

Great Company, great culture

Restaurant operations consultant

Recommend

CEO approval

Business Outlook

Pros

Main thing I like about OpenTable is the culture and the people that work there. With every job there are people who are not your "favorites" but I've found for the most part that's the exception to the rule. Most of the people who work for OpenTable come from the same industry (restaurants and hospitality) so there is that common bond of experience.

Cons

There are times I've found that some departments don't fully realize or utilize the wealth of knowledge. Over the past few months this has gotten better, but it still needs some work.

Viewing 592 - 594 of 669 Reviews

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