OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

77% approve of CEO

75% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

670 reviews
3.0
Nov 25, 2017

Not Applicable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance, ability to work from home, fantastic understanding for family life balance , opportuity to explore other areas of the business for future progression, over all very nice managment. Overseas work/vacation/bonus related oppertunities

Cons

People rave about the culture but the friendly family style culture has blurred the line of where friendship ends and where being a colleague or even managager begins. There is (or was)a hidden but very present negative vibe from lower levels of employees in relation to people in managment , for example frustration in transparancy from "friends ", who are in fact their manager. Such simple unnecesary issues cause regular put downs which led me to think there was a larger underlying negativity, that I was not in the office enough to experience. There was a lot of negativity in the "culture", a shame. HR were also not very approachable, I knew of colleagues that did not have confidence or trust to discuss personal matters with HR. I did not have this issue though could understand where the opinion came from.

5.0
Nov 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Create your own schedule (you are still held to goals and expectations but working in the field you have a lot of freedom), work from home, Smart teammates that are there to help you no matter how small the question is, this job is not the same thing everyday there is always something new to learn, consulting with restaurants can be difficult but also rewarding, managers will listen to you always and also challenge you to find the answers. Overall I never thought I would say this but I truly love waking up and going to work. OpenTable has a strong culture, powerful CEO and is a leader in this industry for a reason, if you are interested in OpenTable just reach out to join a seat at the table.

Cons

Restaurant owners can be difficult to deal with. It really helps if you have either a background in restaurants or a strong passion for food. It would be nice if there were some more OpenTable perks (restaurant discounts, gym credit)

avatar
OpenTable Response
8y
I'm so happy to hear that you can wake up each day and feel impassioned by your role here at OpenTable. As CEO, that is what I hope for all employees.
5.0
Nov 21, 2017

First Office Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun culture, monthly company wide happy hours, free snacks, competitive compensation, good work life balance,

Cons

Currently working under an incompetent supervisor.

Viewing 484 - 486 of 670 Reviews

Glassdoor has 722 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.