Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 93 reviews)); "Benefits are great" ((in 64 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "The immediate team and teams I partner with are great" ((in 25 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Jan 5, 2024

Avoid this

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

good pay but not worth it

Cons

Stress and lot of pressure, supervisor talks about you in meetings

5.0

Jan 3, 2024

Great place to work

Analyst

Recommend

CEO approval

Business Outlook

Pros

Lots of flexibility for working from home

Cons

Lack of time with full team

3.0

Dec 10, 2023

Humane Call Center for an Intricate Phenomenal Software Platform

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

1. humanizing 2. they don't scold/punish you for not doing something correctly 3. coaching is done effectively, humanely, and supportive 4. friendly, approachable, upbeat, encouraging, and helpful, colleagues/team members 5. the system has almost every capability 6. wonderful introductory training that captures the customer you will support as well as a brief overview of how to use the platform

Cons

1. Back to back phone calls 2. The payroll department lacks effective, transparent, and correct communication as well as accountability 3. Numbers/metrics are looked at consistently, almost obsessively 4. Shift schedules are not flexible 5. Long hours 7. Emphasis, priority, and importance seems to be put on the company over the employee frequently 8. You have to answer queries in languages other than your own/what you were hired for which should usually be paid additionally if mandatory or optional 9. The platform is overly complicated for customers to feel self-sufficient which makes for a lot of technical support and customer questions and frustration

Viewing 406 - 408 of 670 Reviews

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