OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

77% approve of CEO

75% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

670 reviews
5.0
Apr 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Competitive Pay - Great work/ life balance - Diversity and Inclusion is baked into the culture - A company that truly cares about the restaurant industry - Benefits packages are great - No one micromanages you if you are hitting your goals or are a self-starter. - Despite the crippling impact of COVID on the restaurant industry and company revenues, a long-term approach was taken and the very vast majority of employees were retained during and through the pandemic.

Cons

- We do such good for the restaurant industry, but we aren't the best at being our own cheerleaders or getting the word out to our restaurant partners. Our good deeds often go under-noticed. - The company often takes the high road when competition talks smack. Sometimes I think we should hit back. (Guess that happens when you're the industry leader) - How is it possible that when I tell people I work at OpenTable 2-3 of every 10 people don't know what it is? We've been the industry leader for 22 years! We should be a household name like uber.

5.0
Apr 14, 2021

Sales Manager

Recommend
CEO approval
Business Outlook

Pros

Dedicated Team members that work together for the best outcomes for the company and our restaurant partners

Cons

Bandwidth for Engineering team is tight for product innovation

4.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

-Great place to work for people with hospitality backgrounds who crave a more corporate atmosphere -Great culture and people -Competitive benefits -Flexible schedule -Work/Life balance

Cons

-Goals attainment is sometimes out of your control -Unclear communication from above -Not a lot of upward growth

Viewing 358 - 360 of 670 Reviews

Glassdoor has 722 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.