Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OpenTable?

76% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 92 reviews)); "benefits are great" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 49 reviews)); "The immediate team and teams I partner with are great" ((in 29 reviews)); "Good pay and my co" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 15 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

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OpenTable reviews

Compare reviews

4.0

76% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

1.0

Jul 19, 2025

Terrible leadership that tore down the great culture

Principle software engineer

Recommend

CEO approval

Business Outlook

Pros

None. Prior to Debby, OpenTable was a fantastic company to work for

Cons

Debby and Sagar have ruined morale with their leadership. They love creating a false sense of urgency and a blame culture. Don’t believe all these fake reviews that praise the company

OpenTable Response

7mo

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. At OpenTable, we strive to maintain a positive, collaborative, and transparent culture, and we take concerns about leadership and morale seriously. We appreciate all feedback, as it helps us reflect and improve, and we remain committed to creating an environment where employees feel supported, trusted, and empowered.

2.0

Aug 9, 2023

they don't care about you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I loved the people that I worked with directly. that was the only good thing

Cons

Laid off with no warning. CEO was saying for months that layoffs wouldn't be happening, but we were laid off anyways. I was a top performer and was still laid off. They don't care how long you've worked for them or how good your numbers are. You'll be let go with no rhyme or reason

1.0

Jan 26, 2021

Horrible Management

Account manager

Recommend

CEO approval

Business Outlook

Pros

None as management does not care about you

Cons

If you are not a democrat do not work at this company as they will find away to get rid of you. People get promoted with no job experience and do not have a clue on how to manage people.

Viewing 34 - 36 of 670 Reviews

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