Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 93 reviews)); "Benefits are great" ((in 57 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 53 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 28 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 11 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

4.0

Jan 9, 2022

Great for entry level

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work, managment style, easy to get promotions after 6 months, day 1 benefits, team support, only on chats and emails with most customers. Only use phone when dealing with restaurants. A lot of PTO, plus floating holidays, holiday pay is double. Work life balance

Cons

Pay, if you get a bad shift bid due to being new, but pay mostly,

3.0

Jan 5, 2022

Changing culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good people although many are leaving.

Cons

New Leadership sugar coats conversations. Lots of changes without direction

4.0

Dec 26, 2021

After 60 Days

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I really appreciate how welcoming everybody is at OpenTable! It's a fantastic environment where I can always find help!

Cons

I just wished we could have a better understanding of the different departments working within OpenTable during our first training month: who is doing what, which roles and areas are they covering, as Customer Support who should we get in contact with and when?

Viewing 310 - 312 of 670 Reviews

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