N26 reviews

3.5

56% would recommend to a friend

(701 total reviews)
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Valentin Stalf

28% approve of CEO

39% positive business outlook

N26 has an employee rating of 3.5 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have a good working experience there. The N26 employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

701 reviews
1.0
May 28, 2019
Recommend
CEO approval
Business Outlook

Pros

- there are some really nice people working here - there's an increase in some areas in terms of people joining with actual expertise rather than a bunch of interns/graduates

Cons

- unprofessional, inexperienced founders who think they know everything and can't delegate responsibilities, absolute control freaks with an arrogant attitude and lack of values who think they know everything better but in reality they don't - bad politics: caused by a lot of big male egos - so many issues in operations, CS, AML because short term growth is prioritised at all cost - the office is a construction site, but it's fine because founders have a nice big office with ac

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N26 Response
6y
Thank you very much for your feedback, this year we did move into a new hq in Berlin and this transition period has now settled. We're building something great and want all employees to know that employee experience at N26 is a number one priority.
2.0
May 24, 2019

It's going down

Recommend
CEO approval
Business Outlook

Pros

For a customer service role, the job is really relaxed and stress free with very little difficult or abusive clients. This is a big plus. The job itself is simple to learn and not much responsibility is placed on CS. Which is really what you want when you look for a CS role. The discounted transport monthly card is a fantastic benefit as is the Gym offer. The German Classes are not realistic to people on rotating schedules.

Cons

The company is reactive in the worst sense. It still feels very much like a start-up but has grown very fast. Feedback and suggestions on improvement go nowhere and every problem appears to be dealt with only when there is negative press around it. There is a lot of saying one thing and doing another. What attracted me to this role were the shifts, the German classes, and that it was primarily chat support not phone support. Since starting everything is changing for the worst: the shifts are going to be changed so we have to work till midnight and Sundays (non-negotiable), the support is moving towards phone, and the German classes are realistically only suited to employees with stable shifts i.e. NOT Customer Service. Everyone is afraid to give negative feedback because everyone is on probation for 6 months then fixed term contracts.

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N26 Response
6y
Thanks for taking the time to leave a review and share your open and honest feedback with us. Glad to see you're enjoying the employee benefits, our Customer Service shifts are evolving to align with our growing customer base. We urge you to share your feedback regarding the german classes on our People Portal and a solution can be found.
3.0
May 20, 2019

ok place to make money

Recommend
CEO approval
Business Outlook

Pros

can make a salary do your own thing

Cons

badly managed and not very respectful

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N26 Response
6y
Thank you for your sharing your feedback with us. We are sorry to learn about your overall experience within N26. We strive to create a working environment and culture where all employees are treated with the utmost respect and equality.
Viewing 649 - 651 of 701 Reviews

Glassdoor has 1,003 N26 reviews submitted anonymously by N26 employees. Read employee reviews and ratings on Glassdoor to decide if N26 is right for you.