MathWorks reviews

These are the cons that is specific to my department: 1. While the ASE department (i.e. the technical support department) has good working dynamics overall. You would sometimes find yourself in difficult situations when you are dealing with the actual development team. You could definitely feel their attitude at you because you were just trying to hang out with them for the purpose of transferring to their team. 2. Reviewing process is VERY unclear. They would tell you everything they would consider but not exactly how they review you (basically nothing useful). 3. Transfer process is totally random and uncontrollable. This is kinda frustrating because you sometimes are good enough for a team but there is just no opening. This encourages turnovers frequently. 4. The position essentially means you will provide customer service while doing some corner project works for other people. However, I felt it was described as mostly doing project when you occasionally write people emails. This is not communicated well in the interviews. Not that they were trying to lie to you or hide it. When they have been in the company for long, they might have a different views on how much time the technical support work would take. But you will be the TECHNICAL SUPPRT, you will pick up phone calls for a large portion of your time. DO NOT assume the support part of your job is negligible. 5. Not trying to be an a* here but the percentage of a certain nationality has been increasing . You would notice a lot of them are actually friends who know each other. Yes, referral has its magic here but the current situation is too much. I mean... like 70% of the new hires are from a particular country. I don't have the evidence to say that the hiring process is rigged or something, but the company needs to investigate it. Mathworks has a limited interview question pool, which makes this even more suspicious. Overall, I think it is a great position for you if you are from engineering related area and want some super entry-level job to get onramp to software engineers. If you already have enough development experience, this might not be a good place for you to improve yourself. Mathworks is a good place for you to stay for the rest of your life so if you are ready to commit in long term, this is also a good position for you.

* The Application Support Engineer role in EDG is very challenging and requires a strong combination of technical skills, leadership skills, time management, and customer facing skills. * Some consider working with the customers and providing application support on complex technical problems a con. Managers at MathWorks consider it a strategic advantage that enables MathWorks' engineers to understand the customer perspective for the products they are developing. * The EDG experience is what each engineer makes of it. This model works for engineers who have a strong technical background, are independent, and demonstrate strong time management and initiative in their work. For engineers who want their work assigned and detailed instructions, it may not be the right fit.