Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

57% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1742) , Sales Associate/Cashier (583) , Retail Sales Associate (487) , Cashier (469) , Merchandise Associate (256) , Associate (231) , Store Associate (155) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 438 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 398 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 375 reviews)); "Flexible schedule Extremely unlikely to get fired 20% off like once a month 10% off everyday" ((in 214 reviews)); "Flexible schedules were great." ((in 186 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 660 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 344 reviews)); "No training and expect us to learn quick and be perfect." ((in 97 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 73 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 73 reviews))

Marshalls reviews

3.4

57% would recommend to a friend

(7,631 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,631 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

8K reviews

4.0

Apr 30, 2026

Supportive environment with friendly onboarding, but fewer hours

Sales associate

Recommend

CEO approval

Business Outlook

Pros

good environment, friendly associates that help you onboard and understand the process well

Cons

the hours can be less

3.0

Apr 27, 2026

Supportive coworkers, but overwhelming workload and inconsistent management

Merchandise associate

Recommend

CEO approval

Business Outlook

Pros

Fast-paced environment that builds resilience and adaptability Strong opportunity to learn multitasking and handling pressure Supportive coworkers can make the experience enjoyable Teaches real-time problem solving and customer interaction skills

Cons

Workload can feel overwhelming and nonstop Customer interactions can be stressful and difficult Pay doesn’t always match the level of effort required Management support is inconsistent depending on the shift or store

3.0

Apr 23, 2026

DIVERSITY

Store associate

Recommend

CEO approval

Business Outlook

Pros

Good managers, Good for students with restricted hours. Diversity is celebrated here

Cons

Either they over employ because shifts can be as low as 8 hrs split into 2 shifts in a week.

Viewing 43 - 45 of 7,631 Reviews

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Jobs at Marshalls

Store Cleaning Associate

Retail Store Cleaning

Retail Cleaning Associate

Marshalls

Marshalls reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive environment with friendly onboarding, but fewer hours

Supportive coworkers, but overwhelming workload and inconsistent management

DIVERSITY

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Jobs at Marshalls