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      METRO

      Engaged Employer

      METRO reviews

      3.7

      70% would recommend to a friend

      (873 total reviews)

      Dr. Steffen Greubel

      72% approve of CEO

      47% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Compensation and benefits

      3.3

      Senior management

      METRO has an employee rating of 3.7 out of 5 stars, based on 873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The METRO employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      873 reviews
      2.0
      Sep 8, 2008

      Can't wait to get out of here!

      customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are flexible in their scheduling, makes it easy to book time off for educational or personal reasons. Their are pretty great bonds formed amonst co-workers as well, it's almost like a family--that is why people tend to stick around for quite a few years, even in the part-time positions. In fact, the flexibility and the people are the only reason I've stayed as long as I have...

      Cons

      We are constantly understaffed, and forced to cut hours from our schedule basically every week! This leads to extremely angry customers, as we tend to have long line-ups at the front check-outs due to staffiing shortages. However, district managers and head office still expect us to provide the same level of service to our customers-- NOT POSSIBLE. When we are consistently understaffed, and the CSR's and Front End Managers are running around like chickens with our heads cut off trying to deal with the sheer volume of customers, it is ridiculous to think that we are still going to be to provide our customers with undivided attention and "service with a smile". Furthermore, management tends to take advantage of those employees who actually do their jobs and work hard, piling more responsiblities on an already stressed out workforce.

      Viewing 871 - 873 of 873 Reviews
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      Glassdoor has 1,860 METRO reviews submitted anonymously by METRO employees. Read employee reviews and ratings on Glassdoor to decide if METRO is right for you.