Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 126 reviews)); "Great people to work with" ((in 114 reviews)); "The culture was great" ((in 106 reviews)); "My team was great." ((in 52 reviews)); "great office" ((in 34 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 48 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 40 reviews)); "People leaving and layoffs are common." ((in 27 reviews)); "But I know some people that does not have good manager." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,071 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 18, 2024

Good company, fosters happy teams

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Community, autonomy, benefits, teamwork, structured operations

Cons

The main downside is lack of market-expected raises.

Lightspeed Response

Hello, thank you for taking the time to leave a review and for the impact you no doubt made during your time with Lightspeed. It's heartwarming to hear you felt a sense of community, autonomy and teamwork during your time with us. We wish you all the best in your future career endeavours!

4.0

Jul 15, 2024

Pay range

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Culture is great and place of work is beautiful

Cons

Lacks organization and slow on changes

Lightspeed Response

Hi there, thanks for taking the time to leave a review and for the impact you no doubt made during your time with us. We love that you have mentioned the culture and the office - we pride ourselves in offering world class office spaces. Thanks again for your review and we wish you all the best with your next career move!

1.0

Jul 10, 2024

All fluff

Account manager

Recommend

CEO approval

Business Outlook

Pros

Some team social as we needed to get distracted from ridiculous pressure. Some benefits.

Cons

Management is unhelpful, clueless and noxious. Unlimited PTO should be a perk but not in AM/Sales, you are lucky if you get the statutory. Unrealistic target made to drain all the team and not getting rewarded. Delivering the opposite shared with the team. Shamble of a company. Avoid

Lightspeed Response

Hi there, thanks for taking the time to leave a review and the impact you no doubt made during your time with us. We want all Lightspeeders to have a great employee experience and to feel supported to do great, impactful work and we are concerned to hear that you felt this way. If you’re open to it please reach out on our confidential email people@lightspeedhq.com. Thank you for taking the time to review and share your perspective of your time with us—hope to hear from you directly very soon.

Viewing 292 - 294 of 1,071 Reviews

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