Lightspeed reviews

3.5

60% would recommend to a friend

(1,071 total reviews)
avatar

Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jan 4, 2025
Recommend
CEO approval
Business Outlook

Pros

International company with great salary and benefits.

Cons

Over-hyped culture and practice in some areas.

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It's great to hear your positive feedback on the global nature of our business, the salary and benefits. It's also helpful to hear your perspective on the culture - we are always looking to improve and so we appreciate this feedback. Thanks again for the review!
4.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

payed public transit pass payed lunch

Cons

a lot of lay off

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It’s great to hear that you appreciated the paid public transit pass and lunch benefits. We’re sorry to hear about the layoffs you experienced and understand how that can be a difficult part of your time here. We take this feedback seriously as we continue to focus on creating a supportive environment for our team here at Lightspeed. Thank you again for sharing your thoughts, and we wish you the best in your future endeavors.
2.0
Dec 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people, good pay, good work environment, people are friendly and helpful.

Cons

Communication is bad, most people including middle-management do not know what is going on in the company. Sometimes even Eng. Managers are not aware about company decisions. No long-term plan for teams on growth, nurture and retention. People leaving and layoffs are common. Onboarding in tech is not good - no proper plan for team building or buddy program. Lack of planning and vision and overall poor communication between management and employees.

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. We’re truly sorry to hear about your negative experience - your feedback is concerning, and we take it very seriously. If you have further details please reach out to our confidential mailbox people@lightspeedhq.com, we hope to hear from you. We will continue working on these issues to ensure a better experience for everyone. Thank you again for sharing your thoughts, and we wish you all the best in your future endeavors.
Viewing 211 - 213 of 1,071 Reviews

Glassdoor has 1,207 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.