Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

60% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 121 reviews)); "Great people to work with" ((in 114 reviews)); "The culture was great" ((in 101 reviews)); "great team building new product driven interesting role" ((in 52 reviews)); "Great work / life balance" ((in 34 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 18 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

60% would recommend to a friend

(1,071 total reviews)

Dax Dasilva

75% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 10, 2025

Great but fast

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good benefits, story and market

Cons

hard work, demanding, pressure is constant

Lightspeed Response

Hi, thanks for taking the time to review. It's great to hear your positive feedback on our benefits and your view on the speed in which we operate - we definitely move with pace but its helpful for us to hear the impact that this can have on our people. Thanks again for the review!

4.0

Feb 4, 2025

Experience working at Lightspeed

It support specialist

Recommend

CEO approval

Business Outlook

Pros

- Great community - Understanding bosses - Competitive Rates - Easy to understand training

Cons

- Communication between teams can be tough - Customers can be a lot (Customer service experience is mandatory)

Lightspeed Response

Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It’s great to hear you appreciated the sense of community in the Auckland office, your manager and the training offered. Thank you again for sharing your thoughts, and it goes without saying that we wish you the best in your future endeavors.

4.0

Feb 2, 2025

Too many layoffs

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

Fun working environment, my manager was amazing.

Cons

Job security Pay My contract stipulated remote but was forced work hybrid.

Lightspeed Response

Hi, thanks for taking the time to leave a review. It's great to hear you enjoyed the working environment and your manager. We're concerned to hear the cons you've listed and will take this feedback onboard. Thank you for sharing your review. It goes without saying we wish you all the best with your future endeavors.

Viewing 196 - 198 of 1,071 Reviews

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