Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

60% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (53) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 123 reviews)); "Lots of genuinely great people" ((in 113 reviews)); "The culture was great" ((in 108 reviews)); "great team building new product driven interesting role" ((in 51 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 37 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 50 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "But I know some people that does not have good manager." ((in 20 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

60% would recommend to a friend

(1,070 total reviews)

Dax Dasilva

75% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 28, 2025

Too much change in strategy

Product designer

Recommend

CEO approval

Business Outlook

Pros

Love the people I work with

Cons

Too much strategic change from senior leadership

Lightspeed Response

Hi there, thanks for taking the time to leave a review. We’re glad to hear that your experience with your teammates has been a highlight—our people are at the heart of what makes Lightspeed a great place to work. We understand that change can feel challenging at times - as a company in a dynamic industry, we’re constantly evolving and we're focused on improving how we communicate this. We appreciate your honesty and your continued contributions. Thanks again.

3.0

May 26, 2025

solid benefits but a disjointed system

Senior quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

flexibility benefits good salary great office no micro managing

Cons

frequent process changes company feels disjointed

Lightspeed Response

Hi there, thank you for taking the time to share your feedback. We’re pleased to hear you’re enjoying the flexibility, benefits, and supportive work environment—we know how important it is to feel trusted and empowered in your role. We also appreciate your honest input on the areas for improvement and we recognise how important clarity and cohesion are. Your feedback helps us do better, so thank you again for sharing your experience.

3.0

May 23, 2025

Good vision/ low execution

Product manager

Recommend

CEO approval

Business Outlook

Pros

people are very nice and talented

Cons

open PTO is very bad (not sure what is your right) some people get time off triple the others because they are popular

Lightspeed Response

Hi, thanks for taking the time to leave a review and for the impact you made during your time with us. It's great to hear that you enjoyed the folks you worked with and it's helpful to hear your perspective on how we can continuously improve. Thanks again for the review.

Viewing 136 - 138 of 1,070 Reviews

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