Lightspeed reviews

3.5

60% would recommend to a friend

(1,070 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits for most employees

Cons

I was hired as a product manager and my hiring manager set the expectation that there is a learning curve and it will take some time for me to be running projects independently. Despite minimal training, barely any communication from my manager, and almost no documentation to work with, I got the hang of things. I was fired after 2 months because apparently I wasn't up to standard - even though I delivered everything I was supposed and met every deadline. There was zero warning of my termination and not even any indication that I was doing poorly. It caught me completely out of the blue. This company is so disorganized that I found out I was let go by the IT guy, who Slacked me about equipment return. I didn't get a chance to learn, I didn't get a chance to correct myself, I didn't even know my manager had a problem with me. If I was a terrible employee, I would understand the decision but I learned a lot in my short tenure and was able to deliver with minimal support at the time of my firing. This organization is not looking to teach or develop its employees whatsoever.

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Lightspeed Response
11mo
Hi, thanks for taking the time to leave a review. We’re concerned with what you have shared, this is definitely not something we'd like for our people to experience. If you are open to it, we’d like to understand more - you can reach out to our confidential mailbox people@lightspeedhq.com. It goes without saying we wish you all the best with your future endeavors.
5.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

nice people, nice culture, nice office

Cons

not that I can found

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Lightspeed Response
11mo
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It's fantastic to hear that you enjoyed the people, the culture and the office. Thanks again for the review!
5.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing to complain about, everyone wants to do the right thing.

Cons

Sometimes the company processes are a bit hard to navigate.

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Lightspeed Response
11mo
Hi, thanks for taking the time to review and for the impact you're making at Lightspeed. It’s great to hear that you feel supported by a team that’s aligned and focused on doing the right thing, and it’s helpful to hear your perspective on how our processes can be made easier to navigate. Thanks again for the review!
Viewing 121 - 123 of 1,070 Reviews

Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.