Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

60% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (53) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 127 reviews)); "Lots of genuinely great people" ((in 116 reviews)); "The culture was great" ((in 106 reviews)); "great team building new product driven interesting role" ((in 43 reviews)); "Great office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 49 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 13 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

60% would recommend to a friend

(1,070 total reviews)

Dax Dasilva

75% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 20, 2025

Product Manager

Product manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance, unlimited PTO

Cons

Limited career growth, lack of management, salary is not competitive

Lightspeed Response

10mo

Hi, thanks for taking the time to review. It's great to hear your appreciation for the work-life balance and PTO policy. However, the concerns you raise aren’t the experience we want for our people. We take feedback like this seriously and will review these areas to improve. Thank you for sharing your thoughts.

1.0

Jul 17, 2025

Could be better…

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Growing business Global company Good product

Cons

Lack of accountability from senior management Managed by fear Low team morale across many divisions Unrealistic targets Compensation vs competitors

Lightspeed Response

10mo

Hi, thanks for taking the time to leave a review. It's great to hear the pros you've outlined but we are concerned to hear some of your less positive feedback. We will take this feedback onboard. Thank you for sharing your view and it goes without saying we wish you all the best with your future endeavors.

1.0

Jul 13, 2025

Finance

Finance analyst

Recommend

CEO approval

Business Outlook

Pros

Remote, Decent pay, RSUs, Tech

Cons

Bad management, turnover, no guidance, better leaders need to be there for finance, no direction, micro mangy

Lightspeed Response

10mo

Hi, thanks for taking the time to leave a review. It's great to hear your appreciation for the being able to work remotely, the pay, RSUs and the technology. However, the cons you mention aren’t at all the experience we’d like for our people and we take all feedback seriously. If you are open to it, we'd like to understand this feedback better - you could either reach out to our confidential mailbox people@lightspeedhq.com or if you are comfortable, speak to a People Business Partner. We hope to hear from you soon.

Viewing 112 - 114 of 1,070 Reviews

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