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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      60% would recommend to a friend

      (1,070 total reviews)
      avatar

      Dax Dasilva

      75% approve of CEO

      49% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Aug 11, 2025

      Used to love it but

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -fully remote (for some this can be a con but for me it's a pro) -flexibility -unlimited PTO

      Cons

      -constant changes/turnover in middle management; it feels like these are always the first people to get let go if layoffs happen -constant turnover has created an overall feeling of instability and also added strain on the remaining team members; plans to fix this never feel like they're taken on with any sense of urgency -comp is incredibly low based on similar roles and tenure based on conversations I've had with colleagues that have moved on to similar roles elsewhere as well as my own research. The compensation does not match the requirements of the role

      avatar
      Lightspeed Response
      9mo
      Hi there, thanks for taking the time to share your review and for your contributions over the past few years. It's great to hear that you've found value in working remotely, the flexibility and the PTO policy. We also appreciate you sharing your perspective on the recent changes in management and on compensation. If it would be helpful to have a conversation about our compensation philosophy, you’d be very welcome to reach out to our confidential mailbox people@lightspeedhq.com or ask your People Business Partner. Thanks again for the review.
      2.0
      Aug 8, 2025

      Not worth the stress

      Implementation project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good co-workers Yearly bonus (but this is basically backpay for unpaid overtime in this salaried position)

      Cons

      They tout their unlimited PTO. But taking a week off equates to a month of catch up because your back up is too busy to do your work on top of their own. Corporate strategy is Quantity over Quality. Overload the PM with an insane workload thar incentivizes low quality work to push customers live so you can move on to the next one. Nonexistent onboarding process so it is sink or swim. Inefficient implementation process that is unfair to both customers and internal resources. Ownership of customers for a longer period of time AFTER implementation than actively working on their implementation Tech company that still relies on tedious manual data validation process for hundreds of thousands lines of data.

      avatar
      Lightspeed Response
      9mo
      Hi there, thank you for taking the time to share your review and for the contributions you made during your time at Lightspeed. It’s good to hear that you had some great co-workers. We also appreciate your detailed feedback regarding the implementation process and workload, as this is really helpful as we work to continuously improve. We wish you all the best with your future endeavors.
      3.0
      Aug 5, 2025

      Good company, just slow.

      Software engineering team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great offices. Great people with Strong Soft Skills and a great company culture.

      Cons

      A vast number of people who are not contributing to the company's results, but are not fired fast enough, are slowing down the whole company. Top performers are promoted very slowly, so they often leave the company on their own.

      avatar
      Lightspeed Response
      9mo
      Hi there, thank you for taking the time to share your review and for the contributions you made during your tenure at Lightspeed. It's great to hear that you valued the great offices, great people, and strong company culture. We also appreciate your honest feedback regarding promotions and the pace of change, and we will take it onboard. We wish you all the best in your future endeavors.
      Viewing 100 - 102 of 1,070 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.