Lightspeed reviews

3.5

61% would recommend to a friend

(1,070 total reviews)
avatar

Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Aug 9, 2017

Growing pains but a lot of potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits - bixi pass, metro pass, health + dental, referrals Generous kitchen - great local coffee, fruits and healthy snacks + a never ending supply of bagels Relaxed office environment - comfortable attire, very chill office with music, very much a start up vibe Amazing team members - expect to make friends and laugh while you work Competitive salary - depends on departments but a lot of bonus opportunity in sales + other departments Great tools - nice macbooks

Cons

Not a lot of vacation time in certain departments Everything written about sales is true - this department is not for faint hearts or weak livers Coming in early is meaningless - staying beyond 6 is everything, even if you are just eating bagels and watching youtube Parking in Montreal is awful - live downtown and rely on metro Career opportunities are not obvious but they are there No retirement plan Lots of internal bottlenecks around problem solving Sales first, company second

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Lightspeed Response
8y
We appreciate your review. It’s great to read all of the amazing things you have to say about us. I agree, rapid growth can cause many challenges, but we definitely come together to get through it. What keeps us strong during these times is the unified belief that we see the potential, and know where we’re trying to go as a company. Thanks again!
3.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

High energy environment, great benefits, beautiful offices, clearly defined company goals. You receive great training, and are equipped to succeed. Frequent company meetings and updates are a great encouragement to all teams.

Cons

Don't expect a regular 9-5 job if you work in any sales position. You are expected to put long hours, and leaving at a normal time (for most other companie) is frowned upon. Many are promoted due to favoritism and close friendships with management, and not actual leadership abilities. Lots of turnover in this area of the company if you don't hit your numbers quickly (3 months). The pressure is high, but so is the compensation if you succeed. Some love it, some hate it.

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Lightspeed Response
8y
Thanks for your review. We certainly have an energetic and dynamic environment, especially within Sales. As you mentioned, it’s not for everyone. In any sales role, its typical to stretch the punch-clock mentality, as it enables you to earn more in your pocket. There is flexibility around the hours, and we have clear monthly targets, which make salespeople accountable on how they can achieve them.
5.0
Jul 6, 2017

Super fun, very rewarding and challenging

Recommend
CEO approval
Business Outlook

Pros

I have worked at Lightspeed for 2 years in more than one office and I can truly say that the people here are some of the most hardworking I have ever seen. To be successful here, you need to buy into the vision and get involved, which is easy to do due to the sheer volume and pace that the company work at. They do not look at your age, they care about experience + attitude. It feels like every week we get an email about someone being promoted or moving into a new department. It is truly a place that you can grow. I work in sales and the team work together in every office to achieve target, it is a sales driven environment. You are not competing against eachother, everyone gets that it is best when we all achieve.

Cons

As others have said, it is unashamedly not a 9-5 job. But they are pretty open with that before you get into it. The company is going places so that's what you got to do sometimes. In saying that, in my experience, it has always still been flexible enough that it is not that big a deal. I love being in a place where no one slacks and you are all doing your best work.

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Lightspeed Response
8y
Thanks for leaving such a great review! A part of our secret sauce is that everyone truly believes in what we’re trying to do as a company. We’re all on this crazy ride together, and push one another to achieve great things, and grow here. With that being said, you hit the nail on the head with it not being a standard punch-clock approach. We make sure to incentivise everyone for the hard work they put in. We try to offer the best for the best.
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Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.