Lightspeed reviews

3.5

61% would recommend to a friend

(1,070 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Feb 28, 2018

Amazing team!

Recommend
CEO approval
Business Outlook

Pros

The people. Lightspeed makes sure to bring on people that are passionate about what they do, so you are always at work with someone that inspires you, especially on the days where you need a little extra inspiration! They are also great at recognizing potential and there is a lot of room for growth.

Cons

The targets are very aggressive, and this is not a con. The targets are in line with our trajectory and desired growth, but I think sometimes we get so caught up in targets that we get a little lost in terms of work-life balance. That being said, I see leadership taking big leaps in trying to ameliorate that.

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Lightspeed Response
8y
Thank you for sharing! We've said it countless times, but I love reiterating it: we truly believe that we have the BEST people. As we continue to grow, we make it our mission to find people who share the same passion and drive as we do. This enables creativity, and an onus on each person to impact Lightspeed for the better, which is why we'll continuously invest in our people. Thanks again!
3.0
Feb 27, 2018
Recommend
CEO approval
Business Outlook

Pros

If you like money and partying, you'll like it.

Cons

All they care about is the numbers, they barely even pay attention to the product or the customers. They sell, and sell, and sell the products even if they are still lacking lots of features. Clients often came back pissed, and no sales reps would want to the take the calls so it was demand generation that would pick up first and listen to the complaints. Nothing was ever done to change that. All they care about is going to the IPO. It's sad that it's become like that. No work life balance, LONG hours. Expected to stay until 8-9pm end of month and come the weekend if you are not close to your quota.

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Lightspeed Response
8y
Thanks for your frank review and we're sorry you didn't have the kind of experience we hope for our team members. We understand that our customer-facing roles are demanding. We truly believe in our product and its ability to give customers the right tools to help flourish their business. As we are on this rocket ship towards a potential IPO, our strategy needs to shift, but we are not losing sight of what we stand for. Quotas are tough, and it requires hard work, but we're taking steps to provide the right tools and resources to enable continued success. Thanks for your contribution at Lightspeed.
5.0
Feb 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Great team, Great co-workers, very smart people and some very smart high management persons. Management is listening to employees regarding happiness at work, learning paths and carrier growth. You can work on great projects and have a big impact on the company. The energy is good and your co-workers will become your friends. On the first interview with HR, they told me that they want their employee to do the best work in their life, and I do believe that this is what I am doing now!

Cons

You do have to put on the work but you will get rewarded. As a high growth company, you will have to meet your target and might get stressed a bit. Not your typical 9-5 (which can be a great thing depending on your personality).

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Lightspeed Response
8y
Thanks for letting us know the things you love about working here! We pride ourselves on a having an amazing culture where we get to work with awesome, likeminded people every day. We want each person to feel like they have a direct impact on the company. I agree, we do have a lot of work, and we're constantly evolving the way we do things to make sure everyone feels recognized and rewarded. Thanks again!
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Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.