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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,070 total reviews)
      avatar

      Dax Dasilva

      75% approve of CEO

      49% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Sep 19, 2025

      Great product but toxic work environment

      Field account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product and uncapped commission

      Cons

      Unrealistic targets, no accountability from senior management. Everyone is micromanaged and managed by fear. Slow strategy compared to competitors, still finding feet in the UK market

      avatar
      Lightspeed Response
      8mo
      Hi there, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It’s concerning to hear your feedback, this isn’t at all the experience we’d like for our people. We take feedback seriously and encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.
      4.0
      Sep 17, 2025

      Good pay for a lot of work

      Middle aqa
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very good pay, quite unusual for Georgia - Nice office, remote-friendly, can work from abroad for two-three months (depends on where you're going) - A lot of projects, relatively easy to pick one that is more interesting - Access to all modern development tools, AI, etc.

      Cons

      A lot of 'Russian' corporate culture - long hours expected, a lot of information is 'assumed knowledge'. This is slowly improving, and the Russian-speaking teams are getting more integrated into the worldwide company that Lightspeed is.

      avatar
      Lightspeed Response
      8mo
      Hi there, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. We are thrilled to hear all of the pros you have listed and will take on board the cons you have outlined. Thank you again for your review.
      2.0
      Sep 8, 2025

      Lost fundamentals and profit at all costs, starting with employees

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are fantastic Caring direct Manager Great in person environment

      Cons

      Management overbooked with meetings and unavailable Open door policy leads to bullying and gaslighting Ever growing targets with less and less attainability for reps (from 70% attainability to average of 35% in a few years) Removed work life balance policies Constant rolling out of changes that are half ready at a frequency that is dizzying Employee feedback swept away and not actioned Recently cut a full level of leadership limiting support to sales reps Over hiring leaving fewer leads per rep

      avatar
      Lightspeed Response
      8mo
      Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. We are really pleased to hear that you are enjoying the benefits we have to offer and feel supported by your leader. However, it’s concerning to hear your other feedback and we'd like to understand this better. If you'd be open to it, we'd encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.
      Viewing 85 - 87 of 1,070 Reviews
      Related searches: Lightspeed jobs | Lightspeed salaries | Lightspeed benefits | Lightspeed interviews
      ReviewsLightspeed reviews

      Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.