Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (53) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 119 reviews)); "Great people to work with" ((in 108 reviews)); "The culture was great" ((in 107 reviews)); "My team was great." ((in 47 reviews)); "Great Office" ((in 37 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 32 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 19 reviews)); "Sometimes hours are long sometimes" ((in 15 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,070 total reviews)

Dax Dasilva

75% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 15, 2025

good but could be better

Outbound account executive

Recommend

CEO approval

Business Outlook

Pros

amazing workplace environment room to grow young team

Cons

terrible management no clear future numbers oriented

Lightspeed Response

7mo

Hi there, thank you for taking the time to provide feedback. We're thrilled you describe the workplace environment as amazing, that truly is the culture we strive for! We hear your feedback regarding management and the need for clear future direction. Its important to ensure every employee feels supported and understands our path forward. We value your continued contributions and thanks again for your review.

1.0

Oct 14, 2025

Stay for a year or two, then move on

Senior technical consultant

Recommend

CEO approval

Business Outlook

Pros

Truly amazing people working there. Great team spirit.

Cons

Salaries are way behind other companies in the market especially beyond Junior roles. They offer "Career GPS" to help you get better roles, but those roles are rarely available. Raises are extremely limited. Extra effort and work is utterly useless and does not lead to a better role or a raise, and then it becomes expected.

Lightspeed Response

7mo

Hi there, thank you for your candid feedback and for your dedication to Lightspeed over the past 5-7 years. Your longevity is a testament to the community we've built, and we deeply value your contribution. We are thrilled to hear you recognize the truly amazing people and the great team spirit. In terms of the cons and advice you've outlined, we'd like an opportunity to understand this better and help address your concerns. If you are open to it, we would encourage you to email our confidential inbox people@lightspeedhq.com. We hope to hear from you soon

4.0

Oct 8, 2025

Good culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice people around and the flexible working environment.

Cons

In terms of wage, may not be the best in the industry.

Lightspeed Response

7mo

Hi there, thanks for taking the time to leave a review. We are really pleased to hear that you enjoy the people you work with and the flexible environment. Thanks again for your review

Viewing 76 - 78 of 1,070 Reviews

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