Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 126 reviews)); "Great people to work with" ((in 114 reviews)); "The culture was great" ((in 106 reviews)); "My team was great." ((in 52 reviews)); "great office" ((in 34 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 48 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 40 reviews)); "People leaving and layoffs are common." ((in 27 reviews)); "But I know some people that does not have good manager." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,071 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 5, 2021

Tight-knit team culture fostering high performance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The teams across the organisation share a motivation to achieve a common goal. There's a lot of high performers with like-minded values and aim to provide the best experience to the customer. Great team culture with lots of strong relationships inside and outside of work. Flexible working arrangement with mix of home and office.

Cons

High-growth company with lofty goals (part of the job)

2.0

Sep 29, 2021

Push for sales over support at Shopkeep by Lightspeed

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Nice office, good coffee, snacks

Cons

Left when management decided that upsells were more important than solving support cases Obviously prioritized development staff over support staff access to in-office benefits

5.0

Sep 27, 2021

Great company to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Unlimited holidays great office environment

Cons

high staff turnover within the company

Viewing 748 - 750 of 1,071 Reviews

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