Lightspeed reviews

3.5

61% would recommend to a friend

(1,070 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office in Montreal with free lunch and barista The product is great and easy to use Access to great sales tools

Cons

Insane level of micromanagement Very limited opportunity for growth unless you’re a man Long days (9am-6pm) and working weekends is highly encouraged Extremely high churn rate on the sales team, people leaving/being let go every month Management will hyper focus on something for a while then completely forgot about it. Their priorities change every few months, it’s exhausting. Salaries are low and comp plan is very confusing. Targets are increased every month.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review and for the impact you made during your time at Lightspeed. It’s great to hear your positive comments about the product, the tools, and the office environment. However, the cons are not the experience we want for our people, and we take feedback like this seriously. If you’re open to sharing any further details, we encourage you to reach out to our confidential mailbox at people@lightspeedhq.com so we can better understand and address these concerns. Thank you again for your honesty, and we wish you all the best in your future endeavors.
4.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team to work with

Cons

Some parts of the market difficult to sell into

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Lightspeed Response
4mo
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It’s great to hear that you enjoyed working with the team and appreciated the fast-paced sales environment. We also value your perspective on the challenges in certain market segments, as feedback like this helps us continue to refine how we support our sales teams. Thank you again for sharing your thoughts, and we wish you all the best in your future endeavors.
4.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Very nice benefits, flexible work hours and schedule. DEI is at the core of the company and actually makes you feel welcome no matter who you are. Overall great company to work for.

Cons

Salaries can be below average.

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Lightspeed Response
4mo
Hi, thanks for taking the time to review and for the impact you’re making at Lightspeed. It’s great to hear that you value the benefits, flexibility, and inclusive environment, and that our commitment to DEI has made you feel genuinely welcome. We also appreciate your feedback regarding compensation. If you’d like to have a conversation about our compensation philosophy, you’re very welcome to reach out via our confidential mailbox at people@lightspeedhq.com or speak with your People Business Partner. Thanks again for sharing your perspective and for your contribution at Lightspeed.
Viewing 67 - 69 of 1,070 Reviews

Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.