Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 122 reviews)); "Great people to work with" ((in 116 reviews)); "The culture was great" ((in 103 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "Great work / life balance" ((in 34 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 52 reviews)); "Salaries are low and comp plan is very confusing." ((in 40 reviews)); "People leaving and layoffs are common." ((in 27 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Dec 31, 2022

Horrible place

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

There are no pros here

Cons

Lied to during the interview regarding salary and working hours. The hours are unsociable with team members who have been there longer being favoured and given the better shifts. The salary is awful, they put this job across as simple customer service but it's anything but. You need to know A LOT about trouble shooting and equipment such as printers label makers etc the training is awful, they cut it short then when you ask for help, they make you feel like a nuisance and last but not least they are heartless. Don't work here you will be miserable.

4.0

Dec 26, 2022

Great Workplace

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great workplace, lot of support from the management. Not much intervention from management side for improving technical problems.

Cons

Not much care or reward on technical achievement. Especially on "invisible" technical development.

4.0

Dec 20, 2022

Good product and culture

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good salary and stock options, good company culture, decent software stack and automation.

Cons

Some departments are underresourced (e.g. IT).

Viewing 574 - 576 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible place

Great Workplace

Good product and culture

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Jobs at Lightspeed