Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"good benefits and office perks" ((in 128 reviews)); "Lots of genuinely great people" ((in 107 reviews)); "The culture was great" ((in 105 reviews)); "My team was great." ((in 53 reviews)); "Great Office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 40 reviews)); "Constant Layoff, no job security" ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "It's a known fact in the company that you can walk into work one day to find that you've been made redundant and you're out of a job while senior leadership will not tell the whole truth about the situation we find ourselves in" ((in 13 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Aug 11, 2023

Startup Mentality in a Global Company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Learn a lot, if you are a self-starter. Pay well compared to competitors. Amazing sales teammates and culture of always willing to help and encourage.

Cons

Brand awareness and product market fit in US is still catching up, but very forward thinking. No real time or structure for learning and development.

Lightspeed Response

Hi, thanks for taking the time to review and perspective. We read all feedback here carefully. And thanks for your contributions to Lightspeed so far in your career with us. If you have any further specific feedback we always welcome ideas, feel free to reach out to your manager or People Business Partner or to our confidential email: people@lightspeedhq.com.

5.0

Aug 8, 2023

#MakeItLightspeed

System manager

Recommend

CEO approval

Business Outlook

Pros

Open to opportunities and career-growth

Cons

Working on a graveyard shift

Lightspeed Response

Hello, thank you for taking the time to share your review here on Glassdoor! Thank you for all of the contributions you made during your tenure at Lightspeed. If you have further feedback feel free to write to us on our confidential email: people@lightspeedhq.com - it goes without saying that we wish you all the best in your new endeavours.

4.0

Aug 1, 2023

Hard work

Payments support specialist

Recommend

CEO approval

Business Outlook

Pros

Team mates are great and hardworking

Cons

Understaffed, constantly adding new duties due to cut backs.

Lightspeed Response

Hi, thanks for taking the time to review and this feedback. And thanks for your many contributions to Lightspeed so far in your career with us. We encourage you to reach out to your manager or People Business Partner for a conversation about feeling understaffed as we want everyone to feel supported and empowered to do great work and develop the career they want at Lightspeed. If you don't feel comfortable reaching out to your manager or PBP you are welcome to write to our confidential email: people@lightspeedhq.com.

Viewing 445 - 447 of 1,075 Reviews

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