Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"good benefits and office perks" ((in 128 reviews)); "Lots of genuinely great people" ((in 107 reviews)); "The culture was great" ((in 105 reviews)); "My team was great." ((in 53 reviews)); "Great Office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 40 reviews)); "Constant Layoff, no job security" ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "It's a known fact in the company that you can walk into work one day to find that you've been made redundant and you're out of a job while senior leadership will not tell the whole truth about the situation we find ourselves in" ((in 13 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Sep 5, 2023

Only if you are in Canada

Sr. director

Recommend

CEO approval

Business Outlook

Pros

nice team to work with

Cons

If you are not in canada do not work here. Too many of our US friends were not treated like us up here

Lightspeed Response

2y

Hello, thank you for your review and all of the contributions you made during your time at Lightspeed. Your feedback here is concerning but we'd need more information to be able to address it. If you're open to it feel free to write to us on our confidential email: people@lightspeedhq.com - it goes without saying that we wish you all the best in your new endeavours.

1.0

Sep 4, 2023

Waste of time

Sales

Recommend

CEO approval

Business Outlook

Pros

The people team were quick to respond.

Cons

Wasted time completing 3 full interviews and was strung along for almost a month to finally be told that the role was filled internally. I think this is such a terrible business practice and looks like there is a lack of transparency internally. Let’s a bad impression and will not be recommending this company to anyone.

Lightspeed Response

2y

Hi, Thank you for your review, We are sorry to hear that the interview process went like this for you. We strive to continuously improve and your feedback is helpful to us to become better. If ever you want to give us a second chance, feel welcome to! Best of luck with your future adventures, The Lightspeed Talent Acquisition team,

2.0

Aug 30, 2023

Restructuring, managers who have no idea how to lead

Outbound business development representative

Recommend

CEO approval

Business Outlook

Pros

nice WFH option for part of the week great benefits

Cons

The actual job itself is difficult and draining and only made acceptable with a good manager - too bad they got rid of the only one who was actually positive and encouraging! Tech bros clearly get ahead here. They're arrogant and dismissive and the pay does not equate to the level of tomfoolery you have to put up with.

Lightspeed Response

2y

Hi, thanks for taking the time to review. And thank you for your contributions to Lightspeed while you were with us. If you wish to share any specific feedback about the experience you describe—which is an experience we absolute don't want for our employees—you are most welcome to write to our confidential email: people@lightspeedhq.com with some details. We read all feedback here carefully and want to thank you for sharing this with us.

Viewing 433 - 435 of 1,075 Reviews

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Lightspeed

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Only if you are in Canada

Waste of time

Restructuring, managers who have no idea how to lead

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