Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Nov 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Immediate supervisors work very hard to support you and your abnormally large case load. All your coworkers are helpful, supportive and friendly across all departments.

Cons

Case load is quite high in all departments. Certain departments get more allocation for new hires, even if those departments don’t need more staff and others do. Pay is about $20k less than other positions at similar companies. When many people brought this up in one town hall, the company told everyone that they keep a close eye on market, and that our pay was comparable. Everyone was flabbergasted, especially when our coworkers would leave for a lateral position in another company and tell us their new salaries. Lack of transparency regarding pay, large company wide changes, and parts of growth trajectory. Stock plummeted after someone blew the whistle with an article on how the company’s assets were not nearly as high as they stated. After two years, it still hasn’t recovered.

avatar
Lightspeed Response
2y
Hi, thanks for your review and your contribution to Lightspeed while you were with us. It’s great to hear you felt supported by your leader and enjoyed working with the wider team. With regards to pay, we aim to pay competitively and regularly review this against the market. We also strive to provide our employees with great benefits such as flexible paid time off, health and wellness benefits, transit benefits for some locations and world class offices. With regards to your other feedback, if you are open to it we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com to give us specific feedback.
3.0
Oct 21, 2023

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management and team. Great engineers.

Cons

Sometimes bad work life balance.

Viewing 412 - 414 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.