LG Electronics reviews

3.2

52% would recommend to a friend

(3,328 total reviews)

Lyu Jae-cheol

38% approve of CEO

42% positive business outlook

LG Electronics has an employee rating of 3.2 out of 5 stars, based on 3,328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LG Electronics employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jan 26, 2024

Good place for work in Ha Noi

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work - life balance flexible time good benifit

Cons

don't have true much to work

2.0
Jan 25, 2024

intensive work environment

Recommend
CEO approval
Business Outlook

Pros

you get to learn a lot in a short time. endless workload/opportunity. talk to many people

Cons

you get to work for free until the evening. Korean-centered culture.

5.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

I achieved 80% of my computer skills and general professional from LG Electronics. I started an Inbound Agent .After 3 years as an inbound Agent ,I was promoted to become the Customer Service Supervisor where I functioned for another 3 years .Customer service role entails the use of excel and power point skills for survey and counsel report analysis and presentation. I am glad I learnt all these computer skills and more while in LG Electronics. I have improved their call and chat respond quality. I did this by evaluating each Agents call and chat (Listening the their random calls ) and making corrections where necessary. I also improved survey feedbacks from Customer From 50%- 80% . This is to say that 80% of surveys gotten from Customers are positive ones from satisfied customers . LG Electronics was a place of development for Me .

Cons

The nature of my role did not permit me to travel out to different LG Electronics branches . I want to know what supervising a Customer Service Team in other Countries looks like . I know Customer service is broad and involves lots of recent applications and software for Customers in-depth satisfaction however ,I needed to learn more skills particularly outside the Country or from other service companies .

Viewing 559 - 561 of 3,328 Reviews

Glassdoor has 5,439 LG Electronics reviews submitted anonymously by LG Electronics employees. Read employee reviews and ratings on Glassdoor to decide if LG Electronics is right for you.