Intact reviews

3.9

75% would recommend to a friend

(2,161 total reviews)
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Charles Brindamour

88% approve of CEO

74% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 18, 2016

Business Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance strong growth opportunities ambitious growth trajectory leading player in Canada

Cons

Lopsided work allocation and Too much attitude about being the biggest. Little focus on organizing work which can be partially attributed to recent acquisitions.

1.0
Oct 9, 2016

Worse job ever.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helpful co-workers and benefits. That's about it. There are no pro's for being a customer service representative. CSR's take phone calls all day.

Cons

- Dealing with problem files with difficult customers - Micromanagement. One time I talked to a co-worker and a manager asked if I was on lunch or not. If you're logged off for a certain amount of time, workforce will look for you. - You are chained to your desk by your phone. Workforce only allows a max of 10-15 mins of washroom/logged out time. - Call quality. They dock you marks if you don't include certain things during your call (eg: you have to say we work in a team environment). - Booking vacation is difficult. Workforce makes you only book a week off first. After everyone books then you can choose individual days off. - Difficult to move around company if you're just a CSR. You can get rejected more than 3 times for a role you apply to. - Short staffed. Phone keeps ringing non-stop.

4.0
Sep 30, 2016

current long time employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours available to all employees. Lots of opportunity for advancement

Cons

You may see some promotions that go to the squeaky wheel rather than the most qualified candidate

Viewing 1996 - 1998 of 2,161 Reviews

Glassdoor has 2,928 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.