Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intact?

75% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (138) , Underwriter (100) , Underwriting Assistant (89) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (54) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 268 reviews)); "Everything is good here and people are great" ((in 154 reviews)); "good work life balance :)" ((in 149 reviews)); "Supporting management and great work ethic" ((in 110 reviews)); "Great manager and place when working" ((in 77 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and hard to move up" ((in 109 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 16 reviews)); "No Diversity" ((in 8 reviews)); "Low pay, way too much favoritism is played" ((in 8 reviews)); "If you have a toxic manager, even if you face bullying, harassment or discrimination, HR or the top management will do nothing but listen." ((in 5 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

Intact reviews

3.9

75% would recommend to a friend

(2,164 total reviews)

Charles Brindamour

87% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Intact has an employee rating of 3.9 out of 5 stars, based on 2,164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 16, 2018

Claims agent

Recommend

CEO approval

Business Outlook

Pros

Flexible hours. Competitive salary plus annual bonus

Cons

Management does not care about employees or clients satisfaction. Director promotes a person who he has a history with, and don't even bother with the interview process. When a week prior he did a conference on how we should never advantage one employee over another. Asked for 4 days of vacations they asked me to find a replacement for 3 days out of 4. They want the employees to be honest with the clients, but when there's a complaint or simply a client asks to speak to the manager for some sort of reason they say to find an excuse and they will call them back in 24-48 business hours.

Intact Response

7y

Thank you for your review. We take all concerns very seriously. You’ve outlined some great points for us to consider so thank you. Our People Promise is more than a statement, it is our commitment to our employees that we remain true to our values so we encourage you to speak honestly with your manager about your concerns or you can reach our to your HR Manager.

5.0

Mar 15, 2018

Ontact review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary, family obligations compréhention, culture

Cons

Not having a closed office

Intact Response

8y

Thank you for sharing a review. Intact is about people and we are happy to hear that you are having a great experience with us!

3.0

Mar 3, 2018

Good benefits, massive workload

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Offer possibilities to created your workday around your personal needs. Nice office. You are supported if you want to change to a different position within intact.

Cons

Workload is too big for the quality requested. You can't promise a costumer experience 2nd to none and not giving the time and just providing slow (old) tools to deliver that promise. In addition too many things need to be decided by your manager. In my opinion salary could be higher (general problem in Vancouver)

Viewing 1891 - 1893 of 2,164 Reviews

Jobs at Intact

Underwriting Assistant, Surety

Underwriting Assistant, Surety

Underwriting Assistant, Surety

Intact

Intact reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Claims agent

Ontact review

Good benefits, massive workload

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