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      Intact

      Engaged Employer

      Intact reviews

      3.9

      75% would recommend to a friend

      (2,156 total reviews)
      avatar

      Charles Brindamour

      89% approve of CEO

      73% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Intact has an employee rating of 3.9 out of 5 stars, based on 2,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Dec 23, 2024

      They don't care

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very good collective insurance - Competent underwriters - Great, useful and easy to use information database

      Cons

      - Every single thing is scripted. - Calls have to be 10 minutes or less, if it's too long, you loose points. - You loose points everywhere, take a breath you loose point, - 46 calls a day, still not enough. - It is never enough. If you reached the peak once, you still have to do better. - They do not care about their employee's mental health and making conferences or offering telemedicine is just to buy peace. - Too many audits. - They push on the negative points and make you unable to see anything else. - They will stress and bully you until you leave.

      avatar
      Intact Response
      1y
      Thank you for your review. Our Values drive everything we do at Intact and are key to who we are. They ensure we consistently have integrity and respect, a customer-driven mindset, and a commitment to excellence and generosity. It is important to us that we foster an environment where everyone is treated with dignity, and feels safe and secure at work. We regret that we did not have the opportunity to work with you to learn more about your concerns and address them while you were still here.
      1.0
      Dec 12, 2024

      Be careful

      Associate sales and customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      When everything else is just way too good.....

      Cons

      Worked only for 6 months. Right from Day 1 of training for the license, I performed at the top of my batch. Scored 92% in the license exam, won one of the three awards in incubation training (in a batch of 16), and secured my first insurance sale right on Day 1 on the floor. I consistently performed exceptionally well, scoring at least 170-250% above the targets on every scorecard. My manager said I was a natural at customer service. I was being compared to people who had been in the position for at least 2-3 years and experts. I behaved politely in office, spoke very little as I was learning about the culture (since I am from a different country), and showed respect to everyone with extra caution. The finale: I was let go because HR thought I didn't align with their values. I wish I could describe what exactly happened, but I'm bound by their confidentiality agreement. I truly believed I could have a long-term future with this company, but after being so careful and excelling at my job, it seemed like HR thought they were above all.

      avatar
      Intact Response
      1y
      Thank you for sharing your experience. Our Values drive everything we do at Intact and are key to who we are. They ensure we consistently have integrity and respect, a customer-driven mindset, and a commitment to excellence and generosity. It is important to us that we foster an environment where everyone is treated with dignity, and feels safe and secure at work. We wish you the best in your career journey!
      1.0
      May 4, 2023

      Intact

      Claim adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Benefits Salary increases Bonus

      Cons

      Overworking Micromanaging No balance Low stagg

      avatar
      Intact Response
      3y
      Thanks for leaving us a review. While there were many things you enjoyed while working with us, we wish we could have addressed your concerns while you were with us. We wish you the best in your career wherever it takes you.
      Viewing 55 - 57 of 2,156 Reviews
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      ReviewsIntact reviews

      Glassdoor has 2,921 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.