Intact reviews

3.9

75% would recommend to a friend

(2,156 total reviews)
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Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 31, 2019
Recommend
CEO approval
Business Outlook

Pros

There used to be only pro's, however new management style coupled with horrible hiring has led to there being absolutely no pro's.

Cons

Where to begin: -the better you are at your job, the more work they will throw on you with no remorse. -claims at one point were about 200 cases per worker, except the select few. -the select few were not given claims, they were told to help. These are not the people who worked hard to make sure there claims were under a certain amount. These are people that management were friends with or just plain got along really well. -i learned to do what is necessary and nothing more as you will only be rewarded with other slackers work. -i helped one person who had fell behind, multiple complaints - she was given a promotion and I was unfortunately not ready yet. ***I had applied for a Bodily Injury Adjuster Job a little after being hired as a Claims auto adjuster. Only one month on the job when I went for the interview. The hiring manager advised that i needed more Adjuster experience. A few other colleagues with the same position as mine were also told the same thing. The company ended up hiring a Customer Service Rep for the position. A person who has ZERO experience as an adjuster. **OUR FLOOR ONCE RECEIVED AN EMAIL STATING THAT WE SHOULD REFRAIN FROM USING THE WASHROOM THIS MORNING AND AFTERNOON AS THE PHONES WIL BE BUSY. INSTEAD WE SHOULD USE WASHROOM ONLY ON OUR LUNCH.***

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Intact Response
7y
Thank you for your review. We are committed to creating an environment where everyone feels they can do great work and we’re sorry you don’t feel this way. We take all comments seriously and want to encourage you to speak with HR to address the issues you’ve identified and help pave the way for positive change if needed.
2.0
Apr 1, 2016

Great people, no room for progress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are great and the culture at the company is also really great. The company is very much oriented to making an impact on the community and also having social events to keep their employee's engaged.

Cons

Very limited room for growth. If you are good at what you do they want to keep you in that same position. Management varies across the board, there are some managers that really want to help you but for the most part its a lot of yo working hard and taking on extra projects but little to no recognition. Very low pay, if you're looking to make good money, turn around and look somewhere else, it won't happen at Intact.

2.0
Aug 5, 2014

Depressing work environment

Recommend
CEO approval
Business Outlook

Pros

not a bad work to life balance. good training.

Cons

Horrible management. Micro management. We are treated as numbers. Lots of layers of management, top heavy. They are only out for themselves. Very little movement. Horrible pay vs the stress that they put their employees through with their ridiculous demands and goals that are not achievable.

Viewing 49 - 51 of 2,156 Reviews

Glassdoor has 2,922 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.