1. They say that you have to be in a role for one year minimum and then you can apply for another role in the company. But that is a lie 100%. If anyone tells you that, ask people around if that is true, ask people who really changed their roles within 6 months because they knew other people in the company. Management has their favorites.
2. Unrealistic goals, no cap on claims, every other day an adjuster would quit and their claims get reassigned just because no one cares.
3. Training for adjuster sucks! They do the bare minimum, read slides and you’re all set. Throw you on the floor, give you first week with one or two claims to help you get started with, like that would help new hires to achieve something?
4. Everyone is burnt out, and managers would say- you know everyone is handling the same amount if claims so stop complaining.
5. Frequent management changes. By the time your build your rapport with one manager, you will be thrown to someone else’s team.
6. Everyone in the office, including senior management keeps bragging about how much money does intact have. “If intact has so much money, why not invest in employees, why not hire more people so that the work can be managed and people don’t burn out. Why not spend more time in training so that new hires can learn and practice more. Why not everyone work together and find loop holes in the inconsistent training program? And why not ask your managers to shut up about the money intact has because no one cares. If you cannot care about your employees and if you only treat then as your slaves, guess what, no one will stay loyal to you. Do better!
