Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 133 reviews)); "Good benefits and time off." ((in 65 reviews)); "Provides good work life balance" ((in 53 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 28 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 53 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 34 reviews)); "Salaries are low and progression inexistent." ((in 33 reviews)); "Lack of training or clear procesess." ((in 15 reviews)); "Long hours doesn't pay great" ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,119 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Aug 28, 2019

RSA Motability Claims - Liverpool

Technical claims handler

Recommend

CEO approval

Business Outlook

Pros

Fantastic group of employees, flexible working, varied and good benefits available, a good 9-5 job that you can leave at the door, good awareness of various disabilities through training

Cons

Far to many middle managers who see time served as a virtue. The middle managers are the most de-motivated and uninspiring leaders for any positive change. Given the time served they are accustom to 'this is how we have always done it' and are too afraid or lack confidence for change. They constantly seek ideas from lower level staff simply because they are so detached from what people actually do, but mask it as developing our performance.

3.0

Aug 21, 2019

It's a job

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

Nice building to work in. Canteen. Pension OK.

Cons

Difficult to get time off, relatively low pay, some unsociable hours.

3.0

Aug 21, 2019

Not horrible

Senior developer

Recommend

CEO approval

Business Outlook

Pros

Nice people with a relaxed atmosphere

Cons

Too many unmotivated dinosaurs in management waiting out for their pensions or redundancy packages, afraid to do anything bold or different.

Viewing 730 - 732 of 1,119 Reviews

Top companies for "Compensation and Benefits" near you

Sun Life

3.8★Compensation & Benefits

Globe Life Liberty National Division

3.7★Compensation & Benefits

Jobs at Intact Insurance UK

Assistant Underwriter

Commercial Claims Adjuster

Colchester, England

View job

Commercial Loss Adjusters

Commercial Loss Adjuster