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Intact Insurance UK

Part of Intact

Engaged Employer

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)
avatar

Ken Norgrove

60% approve of CEO

54% positive business outlook

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 27, 2026

Terrible leadership, great people on the ground

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People on the ground supporting eachother through awful leadership.

Cons

Before Intact took over, RSA was a beautiful place to work. People were proud to work for them. It was inclusive, trusting, flexible, caring. Intact have stormed in like something out of 1991 and ripped the heart out of the company. The employees are left reeling and do not feel listened to or cared for. There's a great deal of weight on Canada being able to come over and storm over ideas without having a grasp on the UK business, and no opportunities for the reverse. It's a militant approach from the new Canadian exec and the UK exec seems to just ask "how high?" People are suffering, overworked, underpaid and scared because it feels like there is a constant cycle of redundancies for the sake of trying to show "change". The harsh approach to working in the office is unfair and stressful when they don't have the desk space for people to be in the number of days they are meant to. It's laughable. People are perching on toadstools so they don't get threatened with disciplinaries for not being in the office.

1.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Can buy extra holiday, good pension contribution, diverse employment, events

Cons

Pompous managers that gossip, lack of confidentiality, micro bullying, QA system, lack of consistency in the information given.

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Intact Insurance UK Response
4mo
Thank you for taking the time to share your experience of working here . We appreciate you highlighting some of the areas you have in your comments and will ensure they are fedback
1.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Free coffee and incentives that’s it

Cons

Out dated management, systems, infrastructure and general malaise amongst long standing staff who have one way and only one way of doing things

avatar
Intact Insurance UK Response
4mo
We have been, and continue to, modernise our systems with significant investment across most business areas, to ensure we continue to be able to give our people the best opportunity to be successful in their roles. As a large organisation, we understand this can take time, but we will take your comments on board, and continue to upgrade as quickly as we can.
Viewing 64 - 66 of 1,118 Reviews

Glassdoor has 1,264 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.