Ingram Micro reviews

3.5

65% would recommend to a friend

(3,647 total reviews)
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Alain Monie and Paul Bay

66% approve of CEO

55% positive business outlook

Ingram Micro has an employee rating of 3.5 out of 5 stars, based on 3,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ingram Micro employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Aug 12, 2014

Waste of 2 years

Recommend
CEO approval
Business Outlook

Pros

Exposure to OEM companies which can provide possible opportunities for a better work life!

Cons

In the group I was in, we were expected to be "available" to the job 24x7, regardless of family obligations, personal life needs, blizzards, etc. The IT infrastructure is a cluster (you know what!) with too many systems that can't communicate with each other which makes it extremely time consuming to produce all the reports required from sales reps. And be ready to drop everything to spend an entire day collecting data to generate a spontaneous report request from a middle or upper manager. Then you'll be criticized for having not spent time selling. Overall, 20% of my time was spent on actual sales-generating activities. The other 80% was dealing with internal report requests, pointless conference calls, training sessions that 50% of were a waste of my time, making excuses for why Ingram shipped incorrectly or didn't ship as promised, or a plethora of other operational mistakes largely due to the mess of an IT infrastructure or lack of accountability. I spent more time going to Buffalo for mostly useless meetings, presentations etc than I was allowed to spend with my customers! Customers only bring revenue you know. Without exception, all my customers frequently commented that they wanted to see me more than once per quarter, but my manager wouldn't allow that. Tech Data filled the gap. Poor management by inexperienced or unqualified personnel costs sales. Too much time is spent on "reactive" rather than "proactive" activities. Customer issues come out of sales commissions. Issues that occurred before I was even employed at Ingram were resolved by crediting the customer and taking money from my commissions. I'm not sure that's even legal, but it happened. Probably still does.

1.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

A paycheck if you don't get laid off

Cons

Ever since we were bought by an equity firm this place has gone drastically down hill. From Ingram taking cuts out of vendor lunches(yes they need to be paid a % for vendors to buy us pizza) to taking away commissions and spiffs not to mention laying off large amounts of people while tripling the work load for everyone else. But don't worry they are forcing out a new automated system that after a year still doesn't work.

1.0
Mar 3, 2022

Contradictions and Lies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with that aren't in upper-management are fantastic to work with and incredibly friendly. The insurance is pretty decent compared to other places. Work /life balance is great.

Cons

Upper management is a group of predominantly white men who are trying to celebrate the diversity of the company. The pay is far bellow average for the industry standard. Employees are scared to speak their minds out of fear of being fired. Opportunity to advance in your career via pay raises or promotions is non-existent. You have to quit in order to move in the company. Jobs are being replaced via outsourced contractors. Upper-management is ignorant as to various jobs and what they entail. Upper-management engages in dishonest tactics during all hands meetings. HR doesn't seem to really care about employees and is there to ensure management is happy. The over all morale of workers is low due to desk-sharing, desk-hopping, and outsourcing. The hybrid work environment is ok. Many many people have left do to finding full work from home positions that pay more. The company refuses to evolve to accommodate work from home and mandates in office days. Covid and mask policies are in a constant flux and contract tracing isn't good enough.

Viewing 37 - 39 of 3,647 Reviews

Glassdoor has 4,453 Ingram Micro reviews submitted anonymously by Ingram Micro employees. Read employee reviews and ratings on Glassdoor to decide if Ingram Micro is right for you.