Indeed reviews

3.8

69% would recommend to a friend

(4,537 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
5.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Great pay, core value of empathy for employees, open PTO plus the whole company is off one day per month. They call these "You Days". Most positions can be 100% remote and all positions can be partially remote. Indeed is such an amazing platform that it sells itself. It is the best in class. Management is wonderful and understanding. All of these things make the very real cons of Indeed worth putting up with.

Cons

Indeed has grown so fast some of their back end systems are built for a smaller company vs. multi billion dollar enterprise. Billing systems are not built for enterprise clients and it causes a lot of problems. Sales quotas are blatantly unfair. I do not think this is done on purpose, but your team will have people asked to grow 15% each quarter, and others that will forecast growth but still average a negative quota across the whole year (for no reason like losing clients). It is difficult to watch your peers with consistently super low quotas make a ton more money than you on commission. Even if you grow your revenue more, they will make more money and be more likely to be promoted because Indeed values quota attainment percentages over revenue growth.

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Indeed Response
4y
Thank you for taking the time to leave us a review. We're so delighted to read your positive comments, and are pleased to see that you are passionate about our product! Feedback is very important for us, especially in a growing team, as it helps us make sure employees have a way to share their concerns and suggestions with us, and we take everything we receive seriously. We appreciate the time that you've given to this and will share your feedback with the appropriate team.
1.0
Nov 17, 2021

Leadership adrift

Recommend
CEO approval
Business Outlook

Pros

Good people on delivery teams, working really hard and in very collaborative way. People are generally pretty supportive and helpful when there are clear objectives.

Cons

The SLT continues to be following same old same old. A great example is their response to massive erosion of every Indeedian's paycheck. They keep saying, "We review pay from time to time," so some people will see adjustments to pay, but most will not, The reality is most EVERY Indeedian has seen their purchasing power declinem , but only a few will get a raise. It seems like nobody on the SLT actually goes to grocery store and notices prices soaring. Why not just give everyone a 10% raise? QED.

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Indeed Response
4y
Thank you for taking the time to share your feedback with us here. To determine salary ranges, Indeed considers the cost of labor rather than the cost of living which is determined by the wages for specific roles in markets where Indeed hires and has established business operations. Indeed makes data driven decisions and therefore relies on many sources of information to determine its ranges with ongoing updates. For context, ~85% of our ranges have been updated in the last 12 months and all ranges in the last 24 months to reflect market movement. Our main sources of information are salary surveys which provide anonymous market data from companies similar to Indeed and those that we compete with for talent and incumbent information which reflects our internal compensation philosophy, our experience hiring and retaining thousands of employees globally. We also rely on feedback from our global recruiters on salary ranges for hires in the market, employees leaving Indeed for other opportunities and external consultants who assess our data from an independent and unbiased standpoint. In addition, careful attention is given to an employee's position within their respective salary range and performance in the specific role that they hold. Based on these as well as the abovementioned factors, salary determinations are made to ensure we are paying competitively for one’s current role or role at time of promotion. We really appreciate your feedback, and we have shared this with the relevant teams. If you’d like to have a more confidential conversation, please email us at inside@indeed.com Thank you.
2.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Classic tech benefits. CS teams seemed to be cohesive and get a long so that shows good culture emphasized from direct managers there.

Cons

Senior leadership is so far removed from the definition of a healthy salary and they make many excuses as to why they do not give healthy raises and make excuses as to why they do not want to open senior positions to promote individuals. The organizational relationship and set up between CS and Sales makes it easy for Sales to take advantage of CS and take the credit for the hard work that CS does for their Sales partners. Of course, CS also isn't "set up" to earn commission on the sales they help their Sales counterparts to make which is just wrong. After so many years of helping Indeed grow it's disappointing that they do not promote within from CS seasoned employees but hire less experienced job seekers at a cheaper price. Truly this job would be excellent for college graduates to get their experience and leave however, the job description requires more than 1 years of experience.

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Indeed Response
4y
Hi there, thank you for taking the time to share your feedback, and for your contribution to the company in your tenure with us. We’re glad you enjoyed the culture emphasized by direct managers while you were with us at Indeed. Having said that, we are disappointed to hear you were not satisfied with the compensation and opportunity for promotion within the Client Success team. We wanted to mention the process we go through for defining our salary ranges. We are open and transparent with our salary ranges for all roles up to Senior Director. Market rates are evaluated twice a year, and are adjusted as needed to remain competitive in each market we hire in. That said, base salaries are only one component of an employee’s total compensation. All full time employees are also eligible for quarterly bonuses based on performance and Restricted Stock Units (RSUs) of our parent company, Recruit, Open Paid Time Off, and various perks depending on your office. We really appreciate your feedback and will share it with the relevant teams. If you’d like to have a more confidential chat, please drop us an email at inside@indeed.com Thanks again.
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