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      Indeed

      Part of Recruit Holdings, Co., Ltd.

      Engaged Employer

      Indeed reviews

      3.8

      70% would recommend to a friend

      (4,529 total reviews)
      avatar

      Hisayuki Deko Idekoba

      52% approve of CEO

      45% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.1

      Diversity & inclusion

      4.1

      Compensation and benefits

      3.8

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Indeed has an employee rating of 3.8 out of 5 stars, based on 4,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Jul 6, 2020

      Look out!

      Manager of program management
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice in-office perks with tons of free food, well appointed offices, frequent office events, strong purpose and brand, generally open communications from senior management

      Cons

      Oof....where to start. The recruiting blitz is strong and they strive for a 6 star experience if you make it to an interview. Salaries are toward the lower end from what I heard and what I learned as a hiring manager although manages are not allowed to know what their employees earn. They strive to make up for lower salaries in perks. (Not sure how that is going in these wfh days.) For a while, they were hiring like gangbusters with new employees getting a fresh Macbook Air. So you have a lot of young people without much structure running around looking busy but without much direction or results. The demographics and age range definitely slants younger and there is a lot 'coaching' asked of managers. There is also an emphasis in performance management with repeated feedback both up and down. However, this gives a disproportionate amount of leverage to lower level staff who in many ways have become entitled and coddled. And too many avenues for people to push back on their managers covertly. This creates a very superficial environment with happiness on the outside but a lot of back stabbing behind the scenes. It's unfortunate as the mission and progressiveness of the company are in the right place. The Indeed brand and marketplace standing are strong and the Japanese holding company who owns Indeed is throwing money at it like it's going out of style. (This must be a classic pump and dump strategy to sell this firm.) I would avoid jobs in program management as they are frequently glorified admins. The Product side is generally strong. Like any job, proceed at your own risk. In full disclosure, I'm an experienced middle manager with a strong CV who was there 15 months and couldn't get out fast enough.

      avatar
      Indeed Response
      5y
      Thanks for leaving us feedback about working at Indeed in Austin. We appreciate you taking the time to write the review, although we’re sorry to hear that you didn’t have the positive experience we hope for when working with us. We want everyone at Indeed to feel like they belong and are absolutely committed to fostering an environment where inclusion is valued and leveraged. You can rest assured that our Managers are encouraged to ‘coach’ their team as we strive to build a collaborative, familial and healthy working culture. We offer training for managers, such as ManagerFest as everyone has room to grow/expand their skillset. We also provide all Indeedians with ample opportunities for growth, such as ongoing Learning and Development courses via Indeed Learn, and an annual allowance for personal L&D. As you mentioned we offer numerous perks and benefits ranging from Open PTO, virtual counseling, and LTIPS (Long Term Incentive Plans), just to name a few. We are transparent in salaries for roles at Indeed, with salary ranges listed for all roles up to Senior Director on our careers page. As a business, we review salaries yearly as part of the merit process and have a dedicated benefits team that regularly review levels based on data and feedback. In addition to the annual review, we launched a global salary project across the business four years ago to ensure pay is equitable across all roles. At Indeed we champion a culture that values honest and transparent communication, with quarterly feedback and management effectiveness surveys. No company is perfect, and we encourage reviews such as yours to let us know where we can continue to improve as a company. While posting on Glassdoor is one avenue to make your voice heard, we also invite any employee that is facing problems to reach out to your HRBP so they are aware and can provide feedback upwards as well. If you have any additional feedback that you would like to share, we encourage you to send us an email at inside@indeed.com to continue a confidential discussion.
      5.0
      May 14, 2020

      Great place that could be improved

      Software development engineer-ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Customer-focused company: if you don't understand why are you doing something, it's either you're doing something completely wrong (and better to raise it up immediately), or you just don't know something (and better to learn in ASAP) - Almost no communications barriers: you could directly approach anybody, directly go and even edit almost any information source and codebase - and that would be very much welcomed - Processes in the company are a great help and not the obstacle to almost anything you'll want to do be it some personal stuff or some initiative - Unlimited PTO was a great thing for me for personal things - I'm guilty to borderline abuse it:) - Truly international company with huge amount of people from US, China (including new grads), Japan (including new grads), and literally countries all across the globe (Brazil, Israel, Spain, Singapore to name a few) - Data-based everything from evaluation presentations to product decisions to interviews

      Cons

      - Tokyo office steadily becomes an execution office with all the interesting/impactful work steadily been moved to US - I'd suggest to avoid Japanese managers: even if they're great people in person, I'm not aware of a single case when they didn't brought Japanese-style management under guise: shift responsibility, blame your team, micromanage, boss around etc. That doesn't apply to non-Japanese managers who are majority. - Advise: impact matters above everything else. Management don't communicate it clearly, so expect to adjust first quarter or two. Optimise for maximum impact with minimal effort, push back everything else.

      avatar
      Indeed Response
      6y
      Thank you for sharing your review and for your years of service with us. We appreciate your feedback and we’re glad you had a positive experience while working with us. As you mentioned in your review, we champion an open work environment, listening to employees is a crucial part of keeping with our open work culture. We are always encouraging employees to have 1:1 conversations with their managers, participate in quarterly feedback and management effectiveness surveys and our quarterly CEO Q&A sessions. Through these avenues, we’re hoping to learn how we can continue to work more efficiently and effectively, making our work more impactful. Your feedback to us is invaluable and we will certainly pass on your advice to our leadership team. Once again, thank you for sharing your thoughts with us. We wish you all the best in your future endeavors, stay safe and we hope to have you as part of the team again should another opportunity come up!
      2.0
      Feb 10, 2020

      Avoid UK Acquisition too damaging for your mental health.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money is excellent and there are free lunches on Wednesdays. The vast majority of the people are great. Stunning office and general perks.

      Cons

      There are limited excellent managers. The majority of individuals in the acquisition business are either friends of or close ex-colleagues of the senior directors. They promote each other and a cult-like culture internally known as boys club. There is a huge diversity and inclusion issues and this has been made aware to senior management however it is being shut down and made a non-issue. There are consistent issues with women not being promoted and recognised specifically; however, this issue spreads across all diversity channels including race, age, LGBT and mothers, etc. It is talked about constantly but never raised as an issue pubicly to allow the image of excellence to be maintained. An easy search of directors in the acquisition business of Indeed on LinkedIn will prove this point (ALL MEN). The issues include but are not limited to sexual harassment, public scolding in Gap Analysis from Senior Directors due to poor performance which makes people feel like leaving the business due to the horrible nature of feedback, removal of progression based on not being part of the click that is deemed highest (Boys Club). There is an average of one girl per team of ten. We are told we have a voice but this is non-existent.

      avatar
      Indeed Response
      6y
      Thank you for taking the time to leave us a review about working at Indeed. We are aware that there is still work to be done in increasing diversity in some of our teams, and we appreciate the feedback you have given on this. The Diversity, Inclusion and Belonging team is currently working in partnership with HR and senior leaders to develop action plans that will support sales management in recruiting and retaining a broad slate of candidates. Indeed places significant emphasis on creating a culture of inclusion and belonging for all employees, and ensuring we hire people from diverse backgrounds remains a priority for us. We take any form of harassment at Indeed very seriously and have internal training, policies and procedures in place to support this. Please reach out to me directly or your local HR or DI&B representative to discuss this in more detail. Derek Diviney, VP Sales & CS EMEA
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