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      Indeed

      Part of Recruit Holdings, Co., Ltd.

      Engaged Employer

      Indeed reviews

      3.8

      70% would recommend to a friend

      (4,525 total reviews)
      avatar

      Hisayuki Deko Idekoba

      52% approve of CEO

      45% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.1

      Diversity & inclusion

      4.1

      Compensation and benefits

      3.8

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Indeed has an employee rating of 3.8 out of 5 stars, based on 4,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      May 16, 2018

      going south...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great team, great individiduals that stick together and put in an amazing performance and team spirit

      Cons

      highly micro managed and lack of accountability, total lack of people management skills. very sad to see this company going south

      1.0
      Feb 16, 2018

      Good company perks but new CS leadership is a joke

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, good product, great teammates. People are genuinely passionate about helping people get jobs. Fitness classes offered. Catered food multiple times per week. My Director is on top of everything and I love my Senior Director too!

      Cons

      New CS leadership is an embarrassment to anyone with any sort of intelligence. Can't send an email without grammar or spelling issues so instead send us degrading, kindergarten level videos with no intelligent information or inspiration. Does not appear to know anything about the issues we are actually facing with clients or our products. The strong team culture that once existed has died. Our bonus pool was reduced for no reason and no other segments of the business had their bonuses reduced. CS is already underpaid and this doesn't help with my team morale.

      avatar
      Indeed Response
      8y
      Thanks for sharing your perspective. It sounds like overall your experience has been a positive one, with your direct management, our benefits and our mission. As you know, we’re growing exponentially on the Client Success team and with growth, there will always be some adjustment between the seasoned employees and the structural changes needed to position us effectively. My desire is that this transition is productive and as smooth as possible for everyone, and I commit to communicating those changes timely. Communication is received differently by different people, so I will continue to use a variety of methods to deliver our messages (all-hands meetings, written communication, and video communication). Although it’s on all of us to uphold our strong culture inside Indeed, I respect and accept the responsibility as the leader to own it. I welcome your direct feedback so that I can address any other concerns you may have.
      1.0
      Aug 12, 2017

      Account Executive- bad experience

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great however they are just a ploy to lure good sales talent in the door. Barely anyone availed of the "unlimited PTO" as sales targets were ridiculously high and there was huge pressure to achieve them each quarter.

      Cons

      Call centre environment. A minimum of 40-50 cold calls per day. Micromanagement. Glorified call centre Cult like feel to the culture. Everyone is given Indeed merchandise to wear, there is constant updates on social media of this perceived "fun" life inside indeed, however the true reality, in my experience, was that most people on the sales floor were really unhappy due to the pressure and stress of the role.

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      Glassdoor has 5,374 Indeed reviews submitted anonymously by Indeed employees. Read employee reviews and ratings on Glassdoor to decide if Indeed is right for you.