IBM reviews

3.9

78% would recommend to a friend

(107,157 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
2.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexibility. The US HQ staff. The US and other R&D sites. The borad portfolio of products, services and offerings

Cons

The lack of engagement, insight and ambition of local management. Local management are only implementing what the HQ executives ask - without any idea how it should be done in local market. No delegation of power to local management team...and no willingness to drive local business on local premises.

1.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

IBM is a recognized name in the IT industry

Cons

IBM preaches work from home and work life balance, but they don't practice what they preach. Management have a much easier time moving to other positions within IBM, than non-management staff. Very political place to work...IBM has been in a constant state of change over the last four plus years and very little of it has benefited the employee, from no longer offering a pension to revoking work from home privileges to all employees within the our division to not granting pay increases for even some of their top performers for two years running now. Overall a huge surprise to someone who grew up in the Big Blue family.

3.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Plenty of oportunites to move around in different positions, every now and then some very good oportunites come along to completely reskill. Huge amount of experience can be called upon when needed and technical staff to technical staff relationships are easy going and relaxed. Lots of free education available however it's delivered in a very basic form. Excellent work life balance on the contract I work on, very flexible with regard to accomodating family issues. Even though the pension plan has changed and is no longer full-final-salary linked, it's a lot better than many other companies.

Cons

There is no mistaking that the company is run for the benefit of shareholders, the bureaucracy around even the smallest spend is astounding. There is very little loyalty by the company towards employees which then reflects on employees attitudes towards customers. Many employees feel very let down by the company with regard to pay rises this year (2008) as the company made record profits however only the very top performers had their pay increased, this is not the first year this has happened. Experience has shown that contracts are defined and signed with customers without proper consultation with the staff that would implement those contracts. Spend on training is usually the first to go when budgets are tight which is a constant situation in the GTS division. Many employees who are not suited to project management have been placed in those positions it seems just to fill roles, this has the potential of causing lots of satisfaction issues with the customers and employees. Since I joined, from what I can remember, I haven't seen a single initiative to reduce bureaucracy or streamline processes.

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