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      HubSpot

      Engaged Employer

      HubSpot reviews

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      3.4

      55% would recommend to a friend

      (4,145 total reviews)
      avatar

      Yamini Rangan

      64% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Apr 30, 2026

      Great community and benefits, but terrible CSM experience

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Community- people are nice Benefits- unlimited PTO Remote- 100% remote company

      Cons

      The last year has been rough. The company is headed in the wrong direction. If you are looking to be a customer success manager, don’t! People are quitting because of the extreme KPIs 80 Calls per month 76% of low usage customers must have a connected call 50% of your risky customers must be engaged On top of that, the raise CSMs got this year was less than 2% DO NOT APPLY TO BE A CSM. RUNNN

      3.0
      Apr 30, 2026

      Smart leadership and tools, but tough onboarding and quotas

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very smart leadership including founder and CTO who is pushing business forward - Smart colleagues - Top tools to utilize for selling - Decent name recognition with customers - Remote first with great benefits - Generous ramp comp structure

      Cons

      - Poor pivot to AI outcomes and lack of buy-in from customers for purchasing credits. - Stock price and outlook has fallen significantly which makes any RSUs nearly worthless - Poor training for new hires. You have to learn yourself the product, pitch, how to demo, new features that launch weekly with little to no guidance. They have made changes, so maybe you have a better setup today. - Understandably heavy focus on tenured reps getting the best accounts. - Quota is unattainable for most unless you get lucky with teammates going on leave or leaving the company. Most new hires that succeeded this was the case. - In my opinion, unless you have a strong background in martech, you will struggle.

      Viewing 52 - 54 of 4,145 Reviews
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      Glassdoor has 4,732 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.