HubSpot reviews

3.4

54% would recommend to a friend

(4,157 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Free goodies and Unlimited Holidays (that you can never really take advantage of) Used to be good in the old days (according to what senior employees stories)

Cons

Lack of collaboration and communication between departments Illusion of success (numbers get manipulated to look better) Always looking at others instead of at themselves Not a nice place to work - pressure with none or little rewards

5.0
Aug 29, 2015
Recommend
CEO approval
Business Outlook

Pros

HubSpot really does live up to its billing. There are incredible career growth opportunities, middle and upper management who care about your future, and virtually everyone is young, smart, and hungry. Training is very helpful and ongoing. Your manager really cares about you doing well and will do everything in his or her power to help you. Everything is very metrics-driven, so quota and ramp can be difficult, but if you stick with it and work hard, you can make it. You will be a better sales rep, professional, and leader for having worked at HubSpot. Great brand. People leaving voluntarily are typically taking $200k+ sales management roles at more true startups. Perks live up to the hype. You can operate completely on your own schedule. Team/sales/company outings at least twice a month, free beer and food, employee stock purchase plan, stock grants for sales overperformance. Stock price has doubled since IPO 9 months ago so value of grants continues to rise.

Cons

Not for the faint of heart. If you want to punch the clock at 9, and again at 5, HubSpot is not the place for you. The learning curve is steep and the work, especially in sales (and especially in channel sales) is hard. You're constantly stack-ranked against your peers and there's intense pressure to meet and exceed quota. Expect a challenge. Comp is decent in sales but I know it's higher at more enterprise-level companies. Also management can feel reactionary rather than proactive. The culture is great but the constant patting ourselves on the back for it can get annoying. Do we constantly need to be congratulating ourselves for having happy and dedicated employees? Can feel like an orange-spraypainted cult at times.

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HubSpot Response
10y
Thanks for the feedback--so glad your manager is invested in your success, and I think your feedback on the pace of work here is spot on. With regard to self-congratulation, that one stings a bit because it's the exact opposite of the humility we aspire to, so it's a tough balance between celebrating our employees being happy and recognizing we need to continue to improve--if you have ideas on how we can better balance that, would love to get lunch or coffee anytime. -Katie
5.0
Aug 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy. Everything is always "what to do", not "how to do it". If you want to get involved in product decision making, you're free to do so. If you'd rather dive in and reshape the tech stack, you're free to do so. If you just want to hack and build, you're free to do so. All will be rewarded. The company does a great job matching people's skills and motivations to the work they're doing.

Cons

The cadence can be spiky. The weeks before the company's annual conference can get intense with deadlines. If you're not self-motivating, you will probably not find yourself progressing in the company, as they definitely expect you to take on the responsibilities of the job you want to be promoted to first. It's a good thing for some, but I've definitely heard people feel like they lack direction for what abilities and personal traits they should be working on.

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HubSpot Response
10y
Great feedback, thanks for sharing it. On your "advice to management," that's good insight regarding champagners--the peer bonus program is designed to help surface people who fit the exact bill you're talking about, but I do think as we scale we need to make sure our awards and recognition mechanisms do too, and that they address the exact pain point you mention. If you have any good ideas of workarounds, send them my way or submit a TinyPulse suggestion to Eric (he's great about sending them along), would love your input! -Katie
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